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- Tasks: Manage daily operations and ensure compliance at a vibrant community property.
- Company: Fairstead is a purpose-driven real estate firm focused on building sustainable communities nationwide.
- Benefits: Enjoy generous medical, dental, and vision plans, plus 15 days of PTO and a matched 401(k).
- Why this job: Join a mission-driven team that values innovation, empathy, and community impact.
- Qualifications: 3 years of management experience and relevant certifications preferred; diversity is key to our success.
- Other info: This is a full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
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Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.
Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Fairstead’s Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships
Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below.
Responsibilities
- Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.
- Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
- Develops responses to regulatory agencies in coordination with the Compliance Department.
- Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
- Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews.
- Assisting tenants with requests, questions, problems, and complaints.
- Monitors tenant and complex-wide arrears and litigation cases.
- Document lease violations and coordinate evictions.
- Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs.
- Alerting staff of move-ins, move-outs, and any emergencies.
- Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.
- Coordinate vendor bids and contractor quotes.
- Conduct and document unit inspections.
- Conduct bi-annual walk-throughs with the Building Superintendent.
- Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
- Provide and obtain updates on various ongoing construction projects/unit renovations.
- Work with the construction team on avoiding violations, inspections, and necessary access.
- Attend monthly financial catch-up meetings and monitor budgets.
Benefits
- Generous employer contribution for Medical and Dental through United Healthcare.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12 paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
Qualifications
- Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
- COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
- Bachelor\’s degree preferred.
- EIV experience.
- Yardi experience preferred.
- TCS certification for tax credit properties.
- Experience in Affordable Housing
- Proficient in Microsoft Office Suite.
- Ability to multi-task and meet tight deadlines.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at
https://fairstead.com/privacy-policy/
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Community Manager employer: Fairstead
Contact Detail:
Fairstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Familiarise yourself with Fairstead's core values: Innovation, Determination, Integrity, Humility, Empathy, and Partnerships. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Research the specific compliance regulations mentioned in the job description, such as HUD guidelines and the Fair Housing Act. Being knowledgeable about these will not only impress during interviews but also show your commitment to the role.
✨Tip Number 3
Network with current or former employees of Fairstead on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare specific examples from your past management experience that highlight your ability to handle tenant relations and compliance issues. Tailoring your stories to reflect the responsibilities outlined in the job description will make you a standout candidate.
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Community Manager position at Fairstead. Understand the responsibilities and qualifications required, and think about how your experience aligns with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in property management, compliance, and team supervision. Use specific examples that demonstrate your skills in managing operations and working with diverse communities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community building and aligns with Fairstead's core values such as empathy and innovation. Share personal anecdotes that showcase your commitment to providing quality housing and your understanding of affordable housing challenges.
Highlight Relevant Certifications: If you have certifications like COS or CPO, make sure to prominently feature them in your application. Mention any experience with EIV or Yardi, as these are preferred qualifications for the role.
How to prepare for a job interview at Fairstead
✨Understand Fairstead's Mission
Before your interview, make sure you fully grasp Fairstead's commitment to building sustainable communities and providing high-quality housing. This understanding will help you align your answers with their core values of innovation, empathy, and integrity.
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples where you successfully supervised a team or handled challenging situations, especially in property management or related fields.
✨Familiarise Yourself with Compliance Regulations
Since the role involves adherence to various housing laws and compliance activities, brush up on relevant regulations such as HUD guidelines and the Fair Housing Act. Being knowledgeable about these will demonstrate your preparedness for the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the company's approach to community engagement or how they measure success in property management. It shows your genuine interest in the role and the company.
