Business Analyst - fixed term 6 contract in Cardiff

About FairPlay Sports Media: We’re a sports media network, focused on building and nurturing a portfolio of highly engaged and connected communities of sports fans and bettors to create value for our partners. We empower sports fans with real-time intelligence, premium independent content, and unique tools so they can compete in the sports betting game. FairPlay Sports Media is a collection of market leading brands including oddschecker, WhoScored, SuperScommesse, Sportscribe, Q4, FairPlay Technologies and Confido. In addition, FairPlay has a vast network across the sports tech and media industries through our partnerships including Reach, Gazzetta dello Sport, DAZN, MARCA, SportsGrid and The Jockey Club amongst others. iGaming is one of the fastest-growing and most technologically innovative sectors, and we're on top of our game, powered by market-leading tech and driven by brilliant people. We champion diversity and operate an open and inclusive culture as well as being focused, fast-paced, and always making sure to have fun along the way.

Role Overview: Fairplay Sports Media is evolving to embrace agentic AI and AI tools to drive productivity improvement and gain efficiencies across the organisation. To initiate this evolution FairPlay has identified key areas for improvements and is looking for a Business Analyst to analyse, document, and map the critical business processes used. This role is critical in helping to identify opportunities for process improvements, automation and role optimisation, ensuring the business is on a strong footing for continued growth. The ideal candidate will have experience of working in a publisher or media company, and has worked cross functionally to create business process maps & documentation, whilst having a keen understanding of how technology (specifically agentic AI) can drive process improvements & efficiency.

Key Responsibilities:

• Process Mapping & Documentation: Collaborate with cross-functional & internationally diverse teams to identify and document core existing business processes, workflows, and systems.
• Work closely with key stakeholders across the business to understand existing processes, constraints and opportunities for improvement.
• Facilitate workshops, interviews, and meetings with stakeholders to collect data, define process, and capture user feedback.
• Analyse process performance metrics and KPIs to evaluate the effectiveness of current processes.
• Create process flow diagrams (BPMN, flowcharts, or other relevant methods) to visually represent current processes.
• Develop detailed process documentation and standard operating procedures (SOPs).

Furthermore, additional scope could include:

• Requirements Gathering: Assist in gathering and documenting business requirements for new or upgraded systems and processes. Ensure that requirements are clear, achievable, and aligned with business strategy.
• Technology Alignment: Work cross functionally to identify opportunities for technology to improve or automate processes. Support the integration of new systems and tools by ensuring that processes are adaptable to new technologies.

Key Skills & Qualifications:

• Proven experience as a Business Analyst or Process Analyst in a tech-oriented environment.
• Strong knowledge of business process mapping techniques (e.g., BPMN, UML, flowcharts).
• Experience with process modelling software (e.g., Microsoft Visio, Lucidchart, Bizagi).
• Strong analytical and problem-solving skills with the ability to identify process inefficiencies.
• Excellent communication skills, with the ability to present complex information in a clear and concise manner.
• Ability to work cross-functionally and facilitate collaborative discussions with various teams.
• Detail-oriented with a focus on accuracy and quality.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

This role is a fixed-term contract, initially for 6 months, with the possibility of extension. It requires attendance on-site at our London offices 2 days per week.

What you’ll get back from us: Alongside being challenged daily and a real interest in your development, you will also receive: Subsidized Sky HD package, broadband and discounted sky talk, Free Puregym membership, Free healthcare with Bupa, life assurance and income protection, Pension scheme with up to 9% contribution from the company, £1,000 training fund each financial year, to spend on your professional development, Unlimited holiday plan.

Research shows that women and ethnic minorities are less likely to apply if they don’t meet every qualification. If you’re passionate about our purpose, determined to face challenges, and eager to learn, we encourage you to apply even if you don’t tick every box. We’re committed to building a diverse, inclusive team and ensuring an accessible recruitment process. If you need any accommodations, please let us know.