Company Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Company Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
- Connecting guests to the extraordinary place we call home
- Discovering a broad offering of career paths
- Learning and thriving among a group of international hospitality professionals
- Being passionate about people and attentive to the world - we are globetrotters!
- Going beyond the walls of our hotel to support our community
- Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Job Description
Summary of Responsibilities
Reporting to the Housekeeping Supervisor, responsibilities and essential job functions include, but are not limited to, the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Provide a warm, sincere and engaging service that ensures Guests feel valued
- Ensure guest rooms are cleaned to exacting Fairmont standards
- Report any maintenance defects in guestrooms and surrounding areas to Royal Service
- Report ‘out of service’ rooms to Floor Supervisor or housekeeping office
- Treat each and every Guest as a unique individual
- Anticipate Guests’ needs with thoughtful and personal touches
- Resolve Guest problems and never saying “no” without offering an alternative
- Be an ambassador for the Brand, Hotel, Community and Colleagues
- Be guided by Fairmont core values; respect, integrity, teamwork and empowerment
- Clean and stock linen closet at the end of your shift
- Turn in all lost and found items to Security following standard procedure
- Provide night service (refresh rooms in the evening when required)
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
- Perform any other duties, tasks, and assignments within your department as required
Qualifications
- Previous housekeeping experience in a luxury hotel environment is an asset
- Excellent communication and organizational skills
- Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment
- Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift
- Ability to work well under pressure
- Knowledge of all hotel facilities and surrounding area is an asset
Additional Information
- Physical Aspects of Position (include but are not limited to):
- Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day.
- Does not lift weights exceeding 25 lbs.
- Requires constant repetitive motion.
- Environmental stress is high – work in extreme weather conditions, high noise level and utilize hazardous machinery.
#J-18808-Ljbffr
Room Attendant in Hamilton employer: Fairmont
At Fairmont St Andrews, we pride ourselves on being an exceptional employer that values independence and problem-solving skills, especially for our Night Front Office Agent role. Our supportive work culture is complemented by fantastic benefits such as a hassle-free commute, free meals, and employee discounts, all set against the stunning backdrop of St Andrews. We are committed to your growth and well-being, offering opportunities for professional development and regular team events to foster camaraderie and celebrate success.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Hamilton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fairmont. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fairmont
Don't be shy about reaching out to Fairmont directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fairmont and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fairmont
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
