At a Glance
- Tasks: Greet guests, check-in, and provide exceptional service for a memorable experience.
- Company: Luxury hotel focused on personalised guest experiences.
- Benefits: Competitive salary, staff shuttle, discounts, and growth opportunities.
- Other info: Enjoy regular social events and on-the-job training.
- Why this job: Join a dynamic team and create unforgettable moments for guests.
- Qualifications: Service-oriented personality; experience with Opera is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Job Description
Full-time and Part-Time contracts available!
First impressions are everything ! As Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need.
If you believe you are the right person for this role then we want to hear from you.
A little bit about what you will be doing
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalised experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Ensure all guest information is correct and entered correctly
- To be able to perform a variety of administration tasks including guest correspondence and reporting tasks
- To actively promote the Fairmont Brand through adhering to our mission statement and values
Qualifications
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
- Must be Eligible to work in the UK
- Additional Information
- Competitive salary
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
- #J-18808-Ljbffr
Receptionist employer: Fairmont
As a Receptionist at our luxury hotel, you will be part of a dynamic team dedicated to creating unforgettable experiences for our guests. With competitive salaries, complimentary staff meals, and access to exclusive amenities like spa treatments and gym facilities, we prioritise your well-being and professional growth. Our supportive work culture encourages personal development through on-the-job training and regular social events, making this an exceptional place to build your career in hospitality.
