Temporary Event Server (0-Hour Casual Contract), The Savoy Hotel
- Contract
- Job-Category: Food & Beverage
- Job Type: Temporary
- Job Schedule: Casual
The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
HR in Hospitality Awards 2025:
Excellence in Employee Experience
HR Team of the Year
HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
Institute of Hospitality Awards 2025
Talent Development Team of the Year
Job title: Event Server (0-hour Casual contract)
Department:F&B, Event Operations
Inspired & supported by:Head of Event Operations
Salary: £18,70 per hour, including service charge
Please note: This opportunity is being recruited to support our Event Operations team through our busy festive and early 2027 period. We are currently looking for colleagues who can join us on a 0-hour casual contract, with the anticipated requirement running until Q1 2027. As this is a casual contract, working hours will be offered according to business and operational needs and are not guaranteed. Our current expectation is that the additional staffing requirement will conclude at the beginningof Q1 2027; however, should our business needs change, any potential opportunities beyond this period would be discussed separately.
Your purpose will be:
You are an ambassador for exceptional service which is the hallmark of The Savoy’s food and beverage experience. Your warm personal attention makes guests feel unique and valued and creates enduring memories.
You will be accountable for:
Delivering a memorable and professional 5-star service experience
Advising guests through enthusiastically sharing your knowledge about our F&B offering
Delivering on all standards, policies and procedures to create memorable luxury guest experiences
Your key responsibilities & contribution will be:
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
Assisting guests regarding menu choices in an informative and enthusiastic way
Taking reservations with all required details
Boosting our revenue through upselling and other creative initiatives
Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Savoy stories
Following all safety and sanitation and COVID policies when handling food and beverage
What you will need to do in this role:
1-2 years of serving or hosting experience in a luxury hospitality environment
Passion for and understanding of 5-star hospitality and what it takes to deliver it
Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
Quick thinking, resourceful and able to solve problems ’ at the moment
Ability to remain calm and courteous at all times
Ability to work well under pressure in a fast-paced and changing environment
Able to work collaboratively as part of a team
Willing to work in rotating shifts including weekends and public holidays
Good knowledge of spoken and written English
Rights to work in the UK
Basic knowledge of a POS System
Basic knowledge of Open table
Industry-related certifications (i.e. WSET)
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Colleague restaurant, interfaith prayer room and wellness room
Laundry services for all colleagues
Local discounts for F&B and retail
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
#J-18808-Ljbffr
Temporary Event Server (0-Hour Casual Contract), The Savoy Hotel in London employer: Fairmont
As a Receptionist at our luxury hotel, you will be part of a dynamic team dedicated to creating unforgettable experiences for our guests. With competitive salaries, complimentary staff meals, and access to exclusive amenities like spa treatments and gym facilities, we prioritise your well-being and professional growth. Our supportive work culture encourages personal development through on-the-job training and regular social events, making this an exceptional place to build your career in hospitality.
