At a Glance
- Tasks: Ensure safety and security at The Savoy Hotel while interacting with guests and staff.
- Company: Join the iconic Savoy Hotel, part of a prestigious hospitality group.
- Benefits: Competitive salary, 31 days holiday, discounts at restaurants, and wellness perks.
- Other info: Flexible role with opportunities for growth and multi-skilling.
- Why this job: Be part of a dynamic team ensuring guest safety in a luxury environment.
- Qualifications: 1-3 years in hospitality, SIA Door Supervisor Licence required.
The predicted salary is between 30000 - 40000 £ per year.
Department: Security
Inspired & supported by: Director of Security
Shifts: 4 on, 4 off, alternating between two sets of day and night shifts (12-hour shifts)
Your purpose will be: To work closely with managers and leaders across the Hotel and always maintaining good public relations and Safety and Security awareness through training. To control access to Back of House areas, monitor alarms and deal with visitors and enquiries.
Your Key Responsibilities:
- To ensure the staff swipe in and out correctly, monitoring that staff have the right degree of access, in the correct time zone and they use the access cards correctly and prevent unauthorised entry into the Hotel and ensuring that visitors are correctly documented and directed to their destination.
- To issue and receive keys, create new staff IDs and record appropriate names and times.
- To carry out patrols of Back of House & front of house areas to ensure doors are locked or open as required and fire exits clear.
- To monitor the CCTV and report any unusual activity to In-house Security for closer investigation and perform bag searches of staff and contractors leaving the building recording searches in the Log Book.
- To liaise with supervisors regarding the disabling of fire alarms where steam cleaning is in progress.
- To ensure that all accidents and incidents are correctly recorded and reported and injured persons receive either first aid or hospital treatment as required.
- To monitor the Fire Alarm panel, Panic Alarm and Showcase alarm panel and Door alarm panel.
- To ensure a correct and efficient hand over at the end of shift and ensure that all records and the Security Log are correctly maintained.
- To comply with all Health & Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself.
Qualifications
What you will need to do in this role:
- 1-3 years’ experience in the Hospitality Industry.
- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
- Proven organizational skills work well on their own. Able to set and meet deadlines with quality results.
- Applicable job related skills as per Accountable Duties.
- Proven Experience/Qualifications: Valid SIA Door Supervisor Licence - Essential; Additional Health & Safety, SIA CCTV, Defibrillator or Fire Marshall / Warden training or qualifications a distinct advantage.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
- Competitive salary and additional service charge
- Life insurance and pension
- 31 days of holiday (including public holidays)
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Free stay for two at The Savoy after successful probation
- Colleague restaurant, gym, interfaith prayer room and wellness room
- Laundry services
- Cashback for wellbeing/healthcare expenses; HSF & Perkbox
- Employee assistance program
- Virgin Active and The Gym Group membership discounts
Security Officer, The Savoy Hotel in London employer: FAIRMONT
The Savoy Hotel is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive salary alongside a comprehensive benefits package including life insurance, generous holiday allowance, and discounts at renowned restaurants. With a strong focus on training and development, staff are encouraged to enhance their skills in a supportive work culture that values flexibility and teamwork, making it an ideal place for those seeking a rewarding career in hospitality security.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer, The Savoy Hotel in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Savoy or similar hotels. A friendly chat can lead to insider info about job openings and even a referral.
✨Tip Number 2
Show up in person! If you’re nearby, pop into The Savoy and ask to speak with someone from the security team. It’s a great way to make a memorable impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of safety protocols and customer service skills. Be ready to share examples of how you've handled security situations in the past—this will show you’re the right fit for the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Security Officer, The Savoy Hotel in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Officer role at The Savoy. Highlight your relevant experience in the hospitality industry and any specific skills that match the job description, like your SIA Door Supervisor Licence.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share your passion for safety and security, and how your previous experiences have prepared you for the challenges at The Savoy.
Show Off Your Communication Skills:As a Security Officer, you'll need to communicate effectively with all levels of the organisation. Use your application to demonstrate your confident and dynamic speaking abilities, perhaps by sharing examples of past interactions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at FAIRMONT
✨Know Your Stuff
Make sure you understand the key responsibilities of a Duty Security Officer at The Savoy Hotel. Familiarise yourself with access control, monitoring alarms, and the importance of public relations in a hospitality setting. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to interact with various levels of staff and guests. Practice clear and confident communication. You might even want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Think of specific instances where you've successfully handled responsibilities like monitoring access or maintaining logs. This will reassure them that you can handle the demands of the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific security situations, such as dealing with unauthorised access or responding to an emergency. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
