At a Glance
- Tasks: Be a key player in our laundry team, ensuring high standards and care for hotel linen.
- Company: Join The Savoy, an iconic luxury hotel with a rich history and award-winning culture.
- Benefits: Enjoy competitive salary, 31 days holiday, exclusive discounts, and wellness perks.
- Other info: Flexible working hours and opportunities for career growth within Fairmont.
- Why this job: Make a real impact in a prestigious hotel while developing your skills in hospitality.
- Qualifications: Positive attitude, ability to work under pressure, and a desire to learn.
The predicted salary is between 16.28 - 16.28 £ per hour.
Overview
The Savoy is one of the world's most iconic hotels.
We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence.
We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen.
Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace.
We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
- Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
• HR in Hospitality Awards 2025
- Excellence in Employee Experience
- HR Team of the Year
- HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
- Institute of Hospitality Awards 2025
- Talent Development Team of the Year
Job Description
Department: Housekeeping, Laundry Inspired & supported by: Laundry Manager
Your purpose will be
To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room and the best possible care of linen used in the hotel.
You will be accountable for
- Taking care of the linen room overnight, preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mind set
- Keeping a clean and tidy work environment at all time
Your key responsibilities & contribution will be
- Moving trolleys to prepare the area for the morning shift
- Separating food and beverage linen
- Separating linen to be washed internally and externally
- Returning uniforms to colleagues
- Collecting guest laundry overnight and carrying out express services when needed
- Separate dry cleaning from other garments within colleague laundry
- Keep accurate records of linen and uniforms
- Keeping the linen room clean and tidy
- Ensuring machines are prepared for the morning shift
- Other duties as specified by Housekeeping leadership.
Qualifications
Essential
- The ability to prioritise and organise yourself
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes
- Problem-solving abilities
- Attention to detail
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer)
Desirable
- 1 year minimum experience in the Hospitality Industry preferred.
And 6 months minimum in Housekeeping.
- Flexibility.
Working between Monday to Sunday.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
- Competitive salary and additional service charge
- Life insurance and pension
- 31 days of holiday (including public holidays)
• Exclusive discounts
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Free stay for two at The Savoy after successful probation
- Colleague restaurant, gym, interfaith prayer room and wellness room
- Laundry services
- Cashback for wellbeing/healthcare expenses; HSF & Perkbox
- Employee assistance program
- Virgin Active and The Gym Group membership discounts
- Cycle-to-work scheme
- Season ticket loan for commuting
- Annual optician reimbursements of £100
- Local discounts for F&B and retail
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Laundry Attendant, The Savoy Hotel in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FAIRMONT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FAIRMONT
Don't be shy about reaching out to FAIRMONT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Laundry Attendant, The Savoy Hotel in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FAIRMONT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FAIRMONT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
