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- Tasks: Join our team to handle guest laundry and ensure a pristine linen room.
- Company: The iconic Savoy Hotel, known for its luxury and excellence.
- Benefits: Earn £17.98 per hour, enjoy exclusive discounts and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and multi-skilling.
- Why this job: Be part of a prestigious hotel and develop valuable skills in hospitality.
- Qualifications: A positive attitude, attention to detail, and the ability to work under pressure.
The predicted salary is between 17 - 18 £ per hour.
Your purpose will be: To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room with guest and colleague laundry, dry cleaning and pressing.
You will be accountable for:
- Preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mind set.
- Keeping a clean and tidy work environment at all times.
Your key responsibilities & contribution will be:
- Collecting, processing and delivering laundry, dry cleaning and pressing for guests.
- Assist with packing/unpacking/room moves for guests.
- To accurately record and charge all items.
- Sewing and garment repairs.
- To operate laundry equipment correctly.
- To assist in controlling linen stocks and linen inventories.
- To accurately process and distribute staff uniforms communicating damage and missing items.
- To ensure all communications with guests are in line with service standards.
- To keep the linen room and equipment clean and tidy at all times.
- Other duties as specified by Housekeeping leadership.
Qualifications
What you will need to do this role:
Essential:
- The ability to prioritise and organise yourself.
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes.
- Problem solving abilities.
- Attention to detail.
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).
Desirable:
- 1 year minimum experience in the Hospitality Industry preferred.
- 6 months minimum in laundry.
- Flexibility. Working between Monday to Sunday.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
Competitive salary, pension, Accrued holiday. Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included). 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants. 20% off at other Gordon Ramsay restaurants and Restaurant 1890. Colleague restaurant, interfaith prayer room, Savoy gym and wellness room. Laundry services for all colleagues. Local discounts for F&B and retail.
Casual Laundry Valet, The Savoy Hotel in London employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Laundry Valet, The Savoy Hotel in London
✨Tip Number 1
Get to know the Savoy Hotel's vibe! Before your interview, check out their website and social media. This will help you understand their culture and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to laundry services and hospitality. Prepare your answers, but keep it natural – we want to see your personality shine through!
✨Tip Number 3
Dress the part! Even though it's a casual role, looking smart and presentable shows that you care. Plus, it sets a positive tone for your interview – first impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Casual Laundry Valet, The Savoy Hotel in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your warm and positive personality shine through. We want to see that you’re genuinely excited about the role and ready to be a key player in our team at The Savoy.
Highlight Relevant Experience: If you've got experience in hospitality or laundry services, make sure to mention it! We love seeing how your background aligns with what we need, so don’t hold back on those details.
Be Detail-Oriented: Attention to detail is crucial for this role. In your application, showcase examples of how you've successfully managed tasks that require precision and care, just like handling guest belongings.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Savoy!
How to prepare for a job interview at FAIRMONT
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Laundry Valet at The Savoy Hotel. Familiarise yourself with tasks like handling guest laundry, operating laundry equipment, and maintaining a tidy work environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves building trusting relationships with guests and colleagues, be prepared to share examples of how you've successfully interacted with others in previous jobs. Highlight your warm personality and ability to work under pressure, as these traits are essential for success in a busy hotel environment.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you've had to solve problems quickly and effectively. Whether it was dealing with a guest's request or managing unexpected challenges, showcasing your problem-solving skills will impress the interviewers and align with the hotel's commitment to high service standards.
✨Emphasise Your Attention to Detail
In the laundry business, attention to detail is crucial. Be ready to discuss how you ensure accuracy when processing laundry items and managing inventories. Mention any past experiences where your meticulous nature made a difference, as this will resonate well with the expectations of the role.