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- Tasks: Deliver exceptional in-room dining experiences and engage with guests enthusiastically.
- Company: Join the unique culture of Fairmont Cheshire, The Mere.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Why this job: Be part of a dynamic team and enhance your hospitality skills.
- Qualifications: 1-2 years experience in luxury hospitality and a passion for service.
- Other info: Opportunities for training, development, and career growth await you.
The predicted salary is between 24000 - 36000 £ per year.
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team. Engage with guests to offer exceptional experiences across all aspects of in room dining.
- Assisting guests regarding menu choices in an informative and enthusiastic way.
- Taking reservations with all required details.
- Boosting our revenue through upselling and other creative initiatives.
- Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Fairmont Cheshire, The Mere stories.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- 1-2 years of serving or hosting experience in a luxury hospitality environment.
- Passion for and understanding of 5-star hospitality restaurant experience and what it takes to deliver it.
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction.
- Quick thinking, resourceful and able to solve problems at the moment.
- Ability to remain calm and courteous at all times.
- Ability to work well under pressure in a fast-paced and changing environment.
- Able to work collaboratively as part of a team.
Additional Information
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Server - In Room Dinining in Knutsford employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server - In Room Dinining in Knutsford
✨Tip Number 1
Get to know the company! Research Fairmont Cheshire, The Mere and understand their values and culture. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their extraordinary service experience.
✨Tip Number 2
Practice your upselling techniques! Since boosting revenue is key, think of creative ways to suggest menu items or promotions. Role-play with a friend or family member to get comfortable with this skill before your interview.
✨Tip Number 3
Show off your empathy! During interviews, share examples of how you've built rapport with guests in the past. Highlight your ability to read their needs and adapt your service style accordingly – it’s all about making them feel special!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Fairmont Cheshire, The Mere.
We think you need these skills to ace Server - In Room Dinining in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for 5-star service shine through! Share experiences that highlight your understanding of luxury hospitality and how you’ve gone the extra mile for guests in the past.
Be Personable and Engaging: Remember, we’re looking for someone who can connect with guests. Use a friendly tone in your application and include examples of how you've built rapport with customers or handled tricky situations with a smile.
Highlight Your Team Spirit: We value collaboration, so make sure to mention any team experiences you’ve had. Talk about how you’ve worked with others to create memorable guest experiences or tackled challenges together.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to see your enthusiasm and ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at FAIRMONT
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offers before the interview. Being able to discuss dishes enthusiastically and knowledgeably will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Hospitality Skills
Prepare examples from your past experience that highlight your ability to deliver exceptional service. Think about times when you went above and beyond for a guest or handled a challenging situation with grace.
✨Demonstrate Team Spirit
Since this role involves working collaboratively, be ready to share how you’ve successfully worked as part of a team in previous jobs. Highlight your flexibility and willingness to take on different tasks to support your colleagues.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it’s important to remain calm and composed. Practice answering common interview questions while simulating a fast-paced environment to showcase your ability to think on your feet.
