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- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the extraordinary team at Gordon Ramsay at The Mere.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Why this job: Be part of a unique culture and develop your hospitality skills.
- Qualifications: 1-2 years in luxury hospitality and a passion for 5-star service.
- Other info: Collaborative environment with opportunities for growth and training.
The predicted salary is between 1200 - 1600 £ per month.
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team. Engage with guests to offer exceptional experiences across all aspects of dining.
- Assisting guests regarding menu choices in an informative and enthusiastic way.
- Taking reservations with all required details.
- Boosting our revenue through upselling and other creative initiatives.
- Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Fairmont Cheshire, The Mere stories.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications:
- 1-2 years of serving or hosting experience in a luxury hospitality environment.
- Passion for and understanding of 5-star hospitality experience and what it takes to deliver it.
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction.
- Quick thinking, resourceful and able to solve problems at the moment.
- Ability to remain calm and courteous at all times.
- Ability to work well under pressure in a fast-paced and changing environment.
- Able to work collaboratively as part of a team.
Additional Information:
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Server - Gordon Ramsay at The Mere in Knutsford employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server - Gordon Ramsay at The Mere in Knutsford
✨Tip Number 1
Get to know the venue! Before your interview, spend some time at The Mere. Familiarise yourself with the atmosphere, menu, and service style. This will help you connect with the team and show that you're genuinely interested in being part of their extraordinary experience.
✨Tip Number 2
Practice your upselling skills! Think of creative ways to enhance the dining experience. Prepare a few examples of how you could suggest menu items or promotions during your interview. This shows you understand the importance of boosting revenue while providing exceptional service.
✨Tip Number 3
Show off your personality! When engaging with the interviewers, let your enthusiasm for hospitality shine through. Share stories from your past experiences that highlight your ability to build rapport and handle pressure. Remember, they want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Server - Gordon Ramsay at The Mere in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for 5-star service shine through! Share specific experiences where you’ve gone above and beyond for guests, as this will resonate with us at StudySmarter and show you understand what it takes to deliver exceptional service.
Be Personal and Engaging: Remember, we’re looking for someone who can connect with guests. Use a friendly tone in your application and include anecdotes that highlight your ability to build rapport. This will help us see how you can bring that personal touch to our team!
Highlight Your Team Spirit: Since we value collaboration, make sure to mention any experiences where you’ve worked well in a team. Whether it’s overcoming challenges together or celebrating successes, showing that you can thrive in a team environment is key to impressing us.
Keep It Clear and Concise: While we love a good story, make sure your application is easy to read. Stick to the point and avoid fluff. A well-structured application will help us quickly see why you’d be a great fit for our extraordinary team!
How to prepare for a job interview at FAIRMONT
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offers before the interview. Being able to discuss dishes enthusiastically will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Hospitality Skills
Prepare examples from your previous experience that highlight your ability to deliver exceptional service. Think about times when you went above and beyond for a guest or handled a challenging situation with grace.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be ready to share how you collaborate with others. Discuss your experiences in a fast-paced environment and how you support your colleagues to ensure a seamless service.
✨Upselling Techniques
Brush up on upselling strategies that can enhance the dining experience. Be prepared to discuss how you would approach guests with recommendations and how you can creatively boost revenue while maintaining a personal touch.
