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- Tasks: Lead the dining room, ensuring the 'Ramsay Standard' is met and operations run smoothly.
- Company: Join the prestigious Gordon Ramsay team at The Mere, known for excellence in hospitality.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Be part of a dynamic team and elevate your career in luxury hospitality.
- Qualifications: Proven managerial experience in high-volume or luxury settings; hospitality qualifications preferred.
- Other info: Work with extraordinary colleagues and enjoy a unique team culture.
The predicted salary is between 30000 - 42000 £ per year.
Act as the primary visual authority and leader in the dining room in the absence of the Restaurant Manager, ensuring the "Ramsay Standard" is executed without compromise. Direct the daily operations and allocate specific roles to the team, overseeing the seamless execution of opening, service, and closing procedures. Ensure all company documentation, shift reports, and financial logs are completed with 100% accuracy before the close of business. Act as the strategic voice for the restaurant in departmental meetings, ensuring clear communication between the restaurant and resort leadership. Remain relentlessly guest-focused, ensuring the team maintains precise order execution and the sophisticated pace expected of a Gordon Ramsay establishment. Lead guest recovery efforts by handling complaints with professional poise, providing immediate solutions, and briefing the Restaurant Manager on actions taken. Conduct high-energy pre-shift briefings to align the team on daily specials, guest preferences, and upcoming business volumes. Maintain an uncompromising standard of cleanliness and organization across all guest-facing and back-of-house service areas. Drive daily profitability by leading the team in up-selling initiatives and menu engineering strategies to maximize the average guest spend. Maintain absolute accountability for all guest payments, cash handling, and end-of-shift financial reconciliations. Monitor and maintain operational stock levels, initiating orders for equipment and consumables to ensure zero service interruptions. Maintain expert-level knowledge of all menus (breakfast, evening, and bar) to provide confident, detailed recommendations to guests. Foster a high-performance culture by communicating professionally with all colleagues and mentoring the team to meet evolving luxury hospitality benchmarks. Stay informed of resort-wide events and occupancy levels to proactively adjust staffing and service strategies.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- Proven experience in a Managerial role, ideally within a luxury or high-volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results.
- Excellent reading, writing and oral proficiency in English language.
Additional Information
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Being part of The Mere Team – our culture is unique! You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Restaurant Assistant Manager - Gordon Ramsay at The Mere in Knutsford employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant Manager - Gordon Ramsay at The Mere in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked with Gordon Ramsay or similar establishments. A friendly chat can lead to insider info about job openings and even a referral.
✨Tip Number 2
Show up in style! If you can, visit the restaurant and observe the vibe. Dress smartly and introduce yourself to the team. This not only shows your enthusiasm but also gives you a chance to make a memorable first impression.
✨Tip Number 3
Prepare for the interview by knowing the 'Ramsay Standard' inside out. Brush up on your knowledge of the menu and be ready to discuss how you would handle guest complaints or lead a team during busy shifts. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our extraordinary team at The Mere. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Assistant Manager - Gordon Ramsay at The Mere in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our commitment to the 'Ramsay Standard' and how you can contribute to creating unforgettable guest experiences.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about your achievements and how they relate to the responsibilities of a Restaurant Assistant Manager. Highlight any experience in high-volume environments and how you've successfully led teams in the past.
Tailor Your Application: Make sure to customise your application for this role. Use keywords from the job description, like 'guest-focused' and 'high-performance culture', to show that you understand what we’re looking for and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at FAIRMONT
✨Know the Ramsay Standard
Before your interview, make sure you understand what the 'Ramsay Standard' means. Research Gordon Ramsay's approach to hospitality and service excellence. This will help you demonstrate your alignment with their values and show that you're ready to uphold these standards.
✨Showcase Your Leadership Skills
As a potential Assistant Manager, you'll need to highlight your leadership experience. Prepare specific examples of how you've successfully managed teams, handled guest complaints, and driven profitability in previous roles. This will show that you can step up in the absence of the Restaurant Manager.
✨Master the Menu
Familiarise yourself with the restaurant's menus, including breakfast, evening, and bar offerings. Be ready to discuss your favourite dishes and how you would recommend them to guests. This knowledge will demonstrate your commitment to providing exceptional service and your ability to engage with customers confidently.
✨Prepare for High-Energy Scenarios
Expect to discuss how you would conduct pre-shift briefings and align your team on daily specials and guest preferences. Think about how you can motivate your team and ensure smooth operations during busy periods. Showing that you can maintain a high-performance culture will set you apart.
