Job Description
- General Maintenance - Carry out routine repairs across guest rooms, public areas, spa, leisure facilities, and back‑of‑house spaces.
- Preventative Tasks - Complete scheduled inspections and servicing to reduce downtime and prevent equipment failures.
- HVAC & Electrical Support - Assist with basic electrical, plumbing, heating, and cooling system troubleshooting.
- Safety Compliance - Ensure all work meets health, safety, and regulatory standards; report hazards promptly.
- Guest Support - Respond to guest maintenance requests professionally, ensuring issues are resolved efficiently.
- Equipment Care - Maintain tools and machinery, ensuring they are safe, clean, and ready for use.
- Collaboration - Work closely with the wider engineering and housekeeping teams to support smooth operations.
- Record Keeping - Log completed work, report recurring issues, and support asset‑management processes.
- Emergency Response - Act quickly during urgent situations such as leaks, power issues, or equipment failures.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- Diploma or vocational certification in mechanical maintenance, building services, facilities operations, or equivalent experience
- 2–3 years’ experience in a maintenance or technician role within hospitality, leisure, or facilities management
- Knowledge of building systems including mechanical plant, hotel infrastructure, and general facilities equipment
- Troubleshooting ability to diagnose and resolve a wide range of mechanical and technical issues
- Mechanical competence with safe use of tools, components, and repair practices
- Ability to interpret documentation such as maintenance manuals, safety guidelines, and technical diagrams
- Effective communication with guests and colleagues; proficient in written and spoken English
- Strong organisation with the ability to prioritise tasks and maintain attention to detail
- Commitment to safety and service focused on operational excellence and guest satisfaction
- Professional conduct demonstrating integrity, teamwork, and presentation aligned with Fairmont brand standards
Additional Information
What is in it for you?
- Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
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Maintenance Technician in Knutsford employer: Fairmont
As a Receptionist at our luxury hotel, you will be part of a dynamic team dedicated to creating unforgettable experiences for our guests. With competitive salaries, complimentary staff meals, and access to exclusive amenities like spa treatments and gym facilities, we prioritise your well-being and professional growth. Our supportive work culture encourages personal development through on-the-job training and regular social events, making this an exceptional place to build your career in hospitality.
