At a Glance
- Tasks: Ensure guest rooms are spotless and luxurious, creating a calming atmosphere.
- Company: Fairmont Cheshire, The Mere - a distinguished luxury destination in Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and unique team culture.
- Other info: Opportunities for training and development in a supportive environment.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: 1 year of housekeeping experience and a keen eye for detail.
The predicted salary is between 25000 - 26400 £ per year.
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world‑renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world‑class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5‑star luxury hospitality.
Your purpose will be: To cultivate a pristine, calming, and luxurious atmosphere that embodies the heritage and elegance of Fairmont Cheshire, The Mere. As a Spa and Wellness - Housekeeping Attendant, you play a vital role in ensuring every guest room is flawlessly presented, spotless, comfortable, and thoughtfully detailed. Through precision, pride, and a commitment to excellence, you help create the signature Fairmont experience that transforms each stay into something memorable.
Responsibilities
- Guest Room Servicing — Prepare and refresh guest rooms to Fairmont’s world‑class luxury standards
- Impeccable Cleanliness — Maintain exceptional presentation of bedrooms, bathrooms, and in‑room amenities
- Linen & Supply Care — Replenish towels, linens, and guest supplies with accuracy and consistency
- Maintenance Reporting — Identify and report maintenance concerns promptly to keep rooms in perfect condition
- Guest Privacy — Handle guest belongings with absolute respect, discretion, and professionalism
- VIP Room Preparation — Support personalised touches and elevated presentation for VIP guests
- Trolley & Storage Upkeep — Maintain organised, clean, and fully stocked housekeeping trolleys and storage areas
- Guest Interaction — Respond warmly and professionally to guest requests with a guest‑first mindset
- Team Collaboration — Work closely with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
- Cleaning Standards — Follow all cleaning procedures, including deep‑cleaning schedules and Fairmont brand standards
- Health & Safety Compliance — Adhere to hygiene, COSHH, and manual‑handling regulations
- Daily Briefings — Participate in briefings and ongoing training to maintain service excellence
- Lost & Found — Support accurate, confidential handling of lost‑and‑found items
- Team Culture — Contribute to a respectful, positive, and supportive team environment
- Fairmont Standards — Uphold Fairmont grooming, communication, and service expectations at all times
Qualifications
- Experience — Minimum 1 year of housekeeping or cleaning experience, ideally in a luxury hotel
- Attention to Detail — Strong eye for detail and pride in delivering exceptional standards
- Cleaning Knowledge — Understanding of cleaning techniques, hygiene standards, and room presentation
- Health & Safety — Awareness of UK health & safety regulations, including COSHH (training available)
- Teamwork & Independence — Ability to work both independently and collaboratively
- Time Management — Strong organisational and prioritisation skills
- Professionalism — Courteous, professional, and guest‑focused approach
- Physical Capability — Ability to meet the physical demands of the role
- Passion for Hospitality — Genuine enthusiasm for luxury service and creating memorable guest experiences
Benefits
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on‑site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Housekeeping Attendant - Spa and Wellness in Knutsford employer: FAIRMONT
Fairmont Cheshire, The Mere is an exceptional employer that offers a unique blend of luxury hospitality and a supportive work culture in the picturesque setting of Knutsford, Cheshire. Employees enjoy competitive salaries, extensive training and development opportunities, and exclusive discounts at the resort and across Accor hotels worldwide. With a commitment to excellence and a focus on creating memorable guest experiences, working here means being part of a dedicated team that values professionalism, teamwork, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant - Spa and Wellness in Knutsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FAIRMONT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FAIRMONT
Don't be shy about reaching out to FAIRMONT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Attendant - Spa and Wellness in Knutsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FAIRMONT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FAIRMONT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
