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- Tasks: Deliver exceptional service and assist guests with menu choices in a friendly manner.
- Company: Join the unique culture of The Mere Team at a luxury hospitality environment.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Why this job: Be part of an extraordinary team and enhance your hospitality skills.
- Qualifications: 1-2 years experience in luxury hospitality and a passion for 5-star service.
- Other info: Training opportunities and special rates across Accor hotels worldwide.
The predicted salary is between 24000 - 36000 £ per year.
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team.
Assisting guests regarding menu choices in an informative and enthusiastic way.
Taking reservations with all required details in a welcoming and friendly manner.
Boosting our revenue through upselling and other creative initiatives.
Sharing knowledge of offerings, promotions, preparation, and general Gordan Ramsay Restaurant knowledge.
Following all health & safety policies when handling food and beverage.
Carrying out administrative duties, including printing menus and managing stationary requisitions.
Qualifications:
- 1-2 years serving or hosting experience in a luxury hospitality environment.
- Passion for and understanding of 5-star hospitality and what it takes to deliver it.
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction.
- Quick thinking, resourceful and able to solve problems ‘in the moment’.
- Ability to always remain calm and courteous.
- Ability to work well under pressure in a fast-paced and changing environment.
- Able to work collaboratively as part of a team.
- Willing to work in rotating shifts including weekends and public holidays.
- Excellent knowledge of spoken and written English.
Additional Information:
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Host - Orangery in Knutsford employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Orangery in Knutsford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their extraordinary service experience.
✨Tip Number 2
Practice your upselling techniques! Think of creative ways to suggest menu items or promotions during your interview. This shows you understand the importance of boosting revenue and can think on your feet, just like in a fast-paced hospitality environment.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Prepare some examples of how you've handled tricky situations in the past. This will highlight your quick thinking and resourcefulness, which are key in delivering that 5-star hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join our unique team at The Mere and be part of something extraordinary!
We think you need these skills to ace Host - Orangery in Knutsford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for 5-star hospitality shine through. We want to see that you understand what it takes to deliver an extraordinary service experience, so share any relevant experiences that highlight this.
Be Personable: Remember, we’re looking for someone who can build rapport with guests. Use a friendly and welcoming tone in your application. It’s all about showing us your personality and how you connect with others!
Highlight Relevant Experience: Make sure to mention any previous serving or hosting experience, especially in luxury environments. We love to see how you've handled pressure and provided excellent service in the past, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at FAIRMONT
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special offerings. This will not only show your enthusiasm for the role but also demonstrate your ability to assist guests with their choices in an informed way.
✨Showcase Your Hospitality Skills
Prepare examples from your past experience that highlight your ability to deliver 5-star service. Think about times when you went above and beyond for a guest or how you handled a challenging situation with grace and professionalism.
✨Practice Upselling Techniques
Since boosting revenue through upselling is key, come up with a few creative ideas on how you would promote specials or enhance the dining experience. Be ready to discuss these strategies during your interview.
✨Demonstrate Team Spirit
This role requires collaboration, so be prepared to talk about your experience working in a team. Share stories that illustrate your ability to support colleagues and contribute to a positive work environment, especially under pressure.
