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- Tasks: Lead breakfast service, manage team duties, and ensure guest satisfaction.
- Company: Join a luxury hotel known for its unique culture and exceptional service.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Why this job: Be part of an extraordinary team and develop your hospitality skills.
- Qualifications: Experience in a supervisory role within a high-volume environment preferred.
- Other info: Flexible tasks and opportunities for training and career growth.
The predicted salary is between 24000 - 36000 £ per year.
Act as the visible leader during breakfast service in the absence of the Assistant Manager or Manager. Oversee the shift and allocate morning duties to team members when leadership is not present. Represent the Breakfast team in operational meetings when required. Ensure all breakfast opening and closing procedures are completed and all documentation is accurately recorded. Maintain the cleanliness and presentation of the breakfast area to Fairmont standards. Monitor and replenish breakfast stock levels, placing orders as needed. Communicate clearly and professionally with colleagues to support smooth service flow. Maintain a strong guest‑focused approach and ensure the team delivers warm, attentive morning service. Take and deliver breakfast orders accurately, ensuring speed and consistency. Handle guest issues or complaints appropriately and update the Breakfast or Club Lounge Manager on actions taken. Identify opportunities to upsell breakfast items and support daily revenue generation. Stay aware of daily business levels and upcoming events impacting breakfast service. Take responsibility for all payments and financial transactions during the shift. Lead pre‑shift morning briefings in the absence of the Assistant Manager or Manager.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- Proven experience in a Supervisory role, ideally within a luxury or high‑volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 1 year of relevant experience in a similar capacity with proven records in delivering results.
- Excellent reading, writing and oral proficiency in English language.
Additional Information
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Club Lounge Supervisor - Breakfast in Knutsford employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Lounge Supervisor - Breakfast in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Club Lounge Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re near the Fairmont or similar venues, pop in and ask to speak with a manager. A friendly face can make a lasting impression, and it shows you’re genuinely interested in joining their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to breakfast service and team leadership. Think about how you’d handle guest complaints or upselling opportunities, and be ready to share your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Club Lounge Supervisor - Breakfast in Knutsford
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any previous supervisory experience you have. We want to see how you've led teams and managed breakfast services in the past, so share specific examples that showcase your leadership style.
Be Guest-Focused: Make sure to emphasise your commitment to guest satisfaction. We love candidates who can demonstrate a strong guest-focused approach, so include any relevant experiences where you’ve gone above and beyond for guests.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. Use a friendly tone in your writing to show us who you are, but remember to keep it polished and appropriate for the hospitality industry.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read about your experiences and why you’d be a great fit for our team!
How to prepare for a job interview at FAIRMONT
✨Know Your Breakfast Service Inside Out
Make sure you’re familiar with all aspects of breakfast service, from the menu to the opening and closing procedures. Brush up on Fairmont standards and be ready to discuss how you can maintain cleanliness and presentation during your shift.
✨Showcase Your Leadership Skills
As a Club Lounge Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past, especially in high-pressure situations. Highlight your ability to allocate duties and support your colleagues effectively.
✨Communicate Clearly and Professionally
Effective communication is key in this role. Think of instances where you’ve resolved guest complaints or improved service flow through clear communication. Be ready to demonstrate your approach to maintaining a guest-focused atmosphere.
✨Be Ready to Upsell
Upselling is an important part of generating revenue. Come prepared with ideas on how you could promote breakfast items and enhance the guest experience. Show that you understand the balance between service and sales.
