Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in housekeeping by delivering linen, maintaining cleanliness, and supporting guest experiences.
- Company: Join The Savoy Hotel, a prestigious five-star establishment in London.
- Benefits: Enjoy competitive pay, exclusive discounts, gym access, and flexible working hours.
- Why this job: Be part of a team dedicated to creating memorable moments for guests in a vibrant environment.
- Qualifications: Previous hotel experience, strong communication skills, and a positive attitude are essential.
- Other info: This is a casual contract role with opportunities for varied tasks and growth.
Job Description
Job title: Housekeeping Floor Porter
Department: Housekeeping
Inspired & supported by: Head Porter
Salary: ÂŁ16,27 (including service charge)
Your purpose will be: To assist the Housekeeping department in operating smoothly and efficiently by ensuring timely delivery and collection of linen and supplies, maintaining cleanliness and order in guest and service areas, and supporting the team in creating exceptional guest experiences.
You will be accountable for:
-
Distributing linen and housekeeping supplies to guest floors and pantries.
-
Restocking maid service stations; removing soiled linen, rubbish, and empty water bottles.
-
Assisting with the upkeep and cleanliness of corridors, service areas, and back-of-house zones, including high dusting and cleaning ceiling lamps.
-
Restocking minibar cabinets in corridors and pantries.
-
Transporting water bottles between storage and pantries, returning empties to storage.
-
Supporting stock control through regular inventory checks of linen, goods, and equipment.
-
Handling all items with care and respect.
-
Responding promptly to guest and colleague requests, including placing/removing extra beds, baby cots, or arranging twin bedding.
-
Receiving and managing deliveries of housekeeping items such as toilet paper, tissue boxes, and other supplies.
-
Assisting Room Attendants with room preparation and cleaning as needed.
-
Acting in accordance with fire, health & safety regulations.
-
Adhering to all Savoy policies and procedures.
-
Being an active member of the Savoy team in our mission of “Turning Moments into Memories” for our guests.
Qualifications
What you will need to do this role:
-
Previous experience in a similar role within a high-quality or five-star hotel.
-
Ability to work in a fast-paced environment while maintaining high standards.
-
Excellent customer service and strong communication skills.
-
Highly organised, able to work independently, and use initiative.
-
Physically fit for the demands of the role.
-
Enthusiastic, positive, and well-groomed with a professional presence.
-
Flexibility to work full-time, including weekends on a rotational basis.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
-
Competitive salary, pension
-
Accrued holidays
-
Exclusive discounts:
-
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
-
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
-
20% off at other Gordon Ramsay restaurants and Restaurant 1890
-
Colleague restaurant, interfaith prayer room and wellness room
-
Laundry services for all colleagues
-
Gym access
-
Local discounts for F&B and retail
Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel
✨Tip Number 1
Familiarise yourself with The Savoy's values and mission, especially their focus on creating exceptional guest experiences. This will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Network with current or former employees of The Savoy Hotel. They can provide valuable insights into the work culture and expectations, which can give you an edge in understanding what the hiring managers are looking for.
✨Tip Number 3
Prepare to demonstrate your physical fitness and ability to handle the demands of the role. Consider discussing any relevant experience that showcases your stamina and organisational skills during your interactions with the hiring team.
✨Tip Number 4
Be ready to showcase your customer service skills. Think of specific examples where you've gone above and beyond to assist guests or colleagues, as this is crucial in a hospitality environment like The Savoy.
We think you need these skills to ace Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Housekeeping Floor Porter position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise any work in high-quality or five-star hotels, as well as your customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Savoy Hotel. Mention specific examples of how your skills and experiences align with the job requirements, particularly your ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at FAIRMONT
✨Show Your Experience
Make sure to highlight any previous experience you have in housekeeping or similar roles, especially in high-quality or five-star hotels. Be ready to discuss specific tasks you've handled and how they relate to the responsibilities of a Housekeeping Floor Porter.
✨Demonstrate Customer Service Skills
Since this role involves interacting with guests and colleagues, be prepared to share examples of how you've provided excellent customer service in the past. Emphasise your communication skills and ability to respond promptly to requests.
✨Emphasise Organisation and Initiative
The job requires a high level of organisation and the ability to work independently. Discuss how you manage your time effectively and provide examples of situations where you've taken the initiative to solve problems or improve processes.
✨Be Ready for Physical Demands
This role can be physically demanding, so it's important to convey your fitness and readiness for the tasks involved. You might want to mention any relevant experiences that demonstrate your ability to handle physical work while maintaining high standards.
