Head Waiter - Llama Inn
Head Waiter - Llama Inn

Head Waiter - Llama Inn

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your section, create memorable guest experiences, and connect the floor with the kitchen.
  • Company: Join The Hoxton Shoreditch, a vibrant hotel in the heart of East London.
  • Benefits: Enjoy 20 days holiday, health cash plan, retail perks, and excellent discounts.
  • Why this job: Be part of a fun, supportive team that values individuality and growth.
  • Qualifications: 2+ years experience in a busy restaurant or bar; positive attitude essential.
  • Other info: Opportunities for progression and extra time off to volunteer.

The predicted salary is between 30000 - 42000 £ per year.

Company Description

The Hoxton Shoreditch is looking for a Head Waiter with experience who wants to have fun, develop, progress, and be part of our Llama Inn Restaurant.

The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn.

Llama Inn: A freewheeling, modern approach to Peruvian cooking, with an exciting menu of ceviche, small plates, sharing dishes, natural wine, and standout cocktails at our rooftop Peruvian restaurant in Shoreditch.

Job Description

What you’ll do…

  1. Lead your section by example, putting a memorable guest and team experience at the centre of what you do and inspiring others around you to do as you do.
  2. Bring your own flavour to our guests’ table, making sure that from the moment they arrive to when they leave, they’re having a great time.
  3. Play a key part in connecting the floor with the kitchen, handling any requests and questions, be they from our guests or the team.
  4. Know your products and systems inside out.

Qualifications

What we’re looking for…

  1. 2+ years previous experience in a busy restaurant or bar.
  2. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  3. You’re looking for a place where you can be you; no clones in suits here.
  4. You’re not precious. We leave our egos at the door and help get stuff done.
  5. You’re up for doing things differently and trying (almost) everything once.
  6. If we got stuck in a lift together we’d have a good time and share a few laughs.
  7. You want to be part of a team that works hard, supports each other, and has fun along the way.

Additional Information

What’s in it for you…

  1. 20 days holiday (plus bank holidays), pension, and life insurance.
  2. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
  3. Treat yourself once in a while with lots of retail & hospitality perks through our partners.
  4. Goes without saying, but we’ll feed you during your shift.
  5. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
  6. Lots of opportunity to progress and switch it up as part of a global family of brands.
  7. Training to get you settled into your role, learning academies to broaden your skillset, and development that helps you think, make, and thrive at work.
  8. Extra time off to volunteer with one of our partner charities.

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Head Waiter - Llama Inn employer: FAIRMONT

At The Hoxton, Shoreditch, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Head Waiter at Llama Inn, you'll not only enjoy competitive benefits like 20 days of holiday, a health cash plan, and excellent discounts, but you'll also have ample opportunities for personal and professional growth within our global family of brands. Join us in the heart of East London, where you can bring your unique flair to our dynamic team and create memorable experiences for our guests while having fun along the way.
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Contact Detail:

FAIRMONT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter - Llama Inn

✨Tip Number 1

Familiarize yourself with the unique offerings of Llama Inn, especially their Peruvian cuisine and cocktail menu. This knowledge will not only impress during your interview but also show your genuine interest in the restaurant.

✨Tip Number 2

Highlight your experience in busy restaurant environments by sharing specific examples of how you’ve led a team or enhanced guest experiences. This will demonstrate your capability to thrive in a fast-paced setting.

✨Tip Number 3

Show your personality! The Hoxton values authenticity, so be yourself during any interactions. Share your passion for hospitality and how you can contribute to a fun and supportive team atmosphere.

✨Tip Number 4

Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations. This can provide you with valuable information to tailor your approach when applying.

We think you need these skills to ace Head Waiter - Llama Inn

Customer Service Excellence
Team Leadership
Communication Skills
Product Knowledge
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Positive Attitude
Multitasking
Conflict Resolution
Interpersonal Skills
Ability to Work Under Pressure
Creativity in Guest Experience

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand the vibe of Llama Inn and The Hoxton. They value individuality and a fun atmosphere, so reflect that in your application.

Highlight Relevant Experience: Make sure to emphasize your previous experience in busy restaurants or bars. Share specific examples of how you've created memorable experiences for guests.

Show Your Personality: Since they are looking for someone who can be themselves, let your personality shine through in your cover letter. Use a friendly tone and share why you would be a great fit for their team.

Tailor Your CV: Customize your CV to highlight skills and experiences that align with the job description. Focus on teamwork, communication, and any unique contributions you've made in past roles.

How to prepare for a job interview at FAIRMONT

✨Show Your Personality

The Hoxton values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they have shaped your approach to hospitality.

✨Demonstrate Team Spirit

Emphasize your ability to work as part of a team. Discuss past experiences where you supported your colleagues and contributed to a positive work environment, as this is crucial for the role.

✨Know the Menu

Familiarize yourself with Llama Inn's menu and the concept of Peruvian cuisine. Being able to discuss specific dishes and your thoughts on them will show your genuine interest in the restaurant.

✨Prepare for Scenario Questions

Expect questions about how you would handle various situations in a busy restaurant setting. Think of examples from your past experience that demonstrate your problem-solving skills and ability to connect with guests.

Head Waiter - Llama Inn
FAIRMONT
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  • Head Waiter - Llama Inn

    London
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-03-11

  • F

    FAIRMONT

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