Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Casual
The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
HR in Hospitality Awards 2025:
Excellence in Employee Experience
HR Team of the Year
HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
Institute of Hospitality Awards 2025
Talent Development Team of the Year
Inspired &supported by:HeadPorter
Salary: £18.60 per hour (including service charge)
Your purpose will be:ToassisttheHousekeepingdepartment inoperatingsmoothly and efficiently by ensuringtimelydelivery and collection of linen and supplies,maintainingcleanliness and order in guest and service areas, and supporting the team in creating exceptional guest experiences.
You will be accountable for:
Distributing linen and housekeeping supplies to guest floors and pantries.
Restockingmaidservice stations; removing soiled linen,rubbish, and empty water bottles.
Assistingwith the upkeep and cleanliness of corridors, service areas, and back-of-house zones, including high dusting and cleaning ceiling lamps.
Restocking minibar cabinets in corridors and pantries.
Transporting water bottles between storage and pantries, returning empties to storage.
Supporting stock control through regular inventory checks of linen, goods, and equipment.
Handling all items with care and respect.
Responding promptly to guest and colleague requests, including placing/removing extra beds, baby cots, or arranging twin bedding.
Receiving and managing deliveries of housekeeping items such as toilet paper, tissue boxes, and other supplies.
Assisting Room Attendants with room preparation and cleaning as needed.
Actingin accordance withfire, health & safety regulations.
Adhering to all Savoy policies and procedures.
Being an active member of the Savoy team in our mission of "Turning Moments into Memories" for our guests.
What you will need to do this role:
Previousexperience in a similar role within a high-quality or five-star hotel.
Ability to work in a fast-pacedenvironment whilemaintaininghigh standards.
Excellent customer service andstrong communication skills.
Highly organised, able to work independently, and use initiative.
Physically fit for the demands of the role.
Enthusiastic, positive, and well-groomed with a professional presence.
Flexibility to work full-time, including weekends on a rotational basis.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Colleague restaurant, interfaith prayerroom and wellness room
Laundry services for all colleagues
Local discounts for F&B and retail
Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel in City of Westminster employer: FAIRMONT
At Fairmont St Andrews, we pride ourselves on being an exceptional employer that values independence and problem-solving skills, especially for our Night Front Office Agent role. Our supportive work culture is complemented by fantastic benefits such as a hassle-free commute, free meals, and employee discounts, all set against the stunning backdrop of St Andrews. We are committed to your growth and well-being, offering opportunities for professional development and regular team events to foster camaraderie and celebrate success.
