At a Glance
- Tasks: Create unforgettable drinks and deliver top-notch service in a luxury setting.
- Company: Join the iconic Savoy Hotel, a symbol of British luxury since 1889.
- Benefits: Enjoy competitive pay, discounts at restaurants, and global career opportunities.
- Other info: Flexible shifts and a dynamic work environment await you.
- Why this job: Be part of a legendary team and craft memorable experiences for guests.
- Qualifications: 1-2 years bartending experience and a passion for 5-star hospitality.
The predicted salary is between 21.52 - 21.52 £ per hour.
The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality. Our award‑winning, colleague‑centric culture truly differentiates us in the luxury hospitality marketplace.
Your purpose will be: You are an ambassador for exceptional service that is the hallmark of our Savoy bar experience. Your warm, personal attention and passion for mixology is worth raising a glass to.
You will be accountable for:
- Delivering a memorable and professional 5-star beverage experience
- Proactively engage with guests about both the food and beverage offering in the outlet and wider F&B outlets
- Advising guests through enthusiastically sharing your knowledge about our F&B offering
- Delivering on all standards, policies and procedures to create memorable luxury guest experiences
Your key responsibilities & contribution will be:
- Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team in the bar and on the floor
- Mixing drinks in a timely manner and based on our standardised recipes and service standards
- Assisting guests regarding menu choices in an informative and enthusiastic way
- Boosting our revenue through upselling and other creative initiatives
- Being part of the creative process of our beverage menus across the hotel
- Having a good knowledge of mixology and contributing your ideas to creating new and relevant recipes
- Sharing knowledge of mixology, our offering, promotions, general hotel information and Savoy stories
What you will need to do this role:
- 1-2 years bartending experience in a luxury environment
- Passion for and understanding of 5-star hospitality and what it takes to deliver it
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
- Quick thinking, resourceful and able to solve problems ’in the moment’
- Able to remain calm and courteous at all times
- Able to work well under pressure in a fast paced and changing environment
- Able to work collaboratively as part of a team
- Willing to work in rotating shifts including weekends and public holidays
- Good knowledge of spoken and written English
- Basic knowledge with a POS System
- Basic knowledge with Open table
- Industry related certifications (i.e. WSET)
Please note that we believe in flexibility and multi‑skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Local discounts
