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- Tasks: Assist the Executive Housekeeper in managing daily housekeeping operations and staff training.
- Company: Join Fairmont, a luxury hotel brand known for exceptional guest experiences.
- Benefits: Enjoy competitive salary, pension scheme, staff discounts, and complimentary gym access.
- Why this job: Be part of a dynamic team focused on delivering top-notch service and building relationships.
- Qualifications: Service-oriented personality with previous leadership experience and strong relationship-building skills.
- Other info: Opportunities for growth, on-the-job training, and regular social events await you!
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
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Client:
FAIRMONT
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b307740c2013
Job Views:
14
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Deputy Head Housekeeper, you will assist the Executive Housekeeper with the day-to-day running of the Housekeeping department.
A little bit about what you will be doing:
- Provide friendly and efficient service through effective recruitment, induction, training, and development policies, ensuring low staff turnover and high guest satisfaction.
- Ensure all activities comply with Standard Operating Procedures.
- Assist with staff training to ensure all staff deliver a superior cleaning service in rooms and public areas according to standards set by the Executive Housekeeper.
- Check rooms and public areas daily, and complete cleaning duties as necessary.
- Coordinate staff training, keep training records up to date, and ensure staff attend relevant training courses.
- Regularly check and clean all equipment used by staff.
Qualifications
- Service-focused personality is essential; previous leadership experience required.
- Proven ability to build and maintain good relationships with all stakeholders.
- Ability to lead by example, foster a strong team culture, and set the scene for high performance.
Additional Information
- Competitive Salary
- Pension scheme
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% discount in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Complimentary gym and pool access
- Growth opportunities
- On-the-job training
- Regular social events
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Assistant Housekeeping Manager employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeping Manager
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry, especially the standards and expectations of high-end establishments like Fairmont. Understanding their brand values and service philosophy will help you align your approach during interviews.
✨Tip Number 2
Network with current or former employees of Fairmont or similar luxury hotels. They can provide valuable insights into the company culture and what it takes to succeed in a role like Assistant Housekeeping Manager.
✨Tip Number 3
Prepare to discuss your leadership experience in detail. Think of specific examples where you've successfully trained staff or improved team performance, as this will demonstrate your capability to foster a strong team culture.
✨Tip Number 4
Showcase your service-focused personality during any interactions with the hiring team. Whether it's through a phone call or an informal chat, let your passion for delivering exceptional guest experiences shine through.
We think you need these skills to ace Assistant Housekeeping Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and leadership roles. Emphasise any previous positions where you managed teams or improved service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your service-focused personality and leadership skills. Mention specific examples of how you've built relationships and maintained high standards in past roles.
Highlight Relevant Qualifications: Include any certifications or training related to hospitality and housekeeping. This could be courses on cleaning standards, team management, or customer service excellence.
Showcase Your Team Culture Skills: In your application, discuss how you foster a strong team culture. Provide examples of how you've motivated staff and ensured a high-performance environment in previous jobs.
How to prepare for a job interview at FAIRMONT
✨Showcase Your Leadership Skills
As an Assistant Housekeeping Manager, you'll need to demonstrate your previous leadership experience. Be prepared to share specific examples of how you've successfully led a team, resolved conflicts, or improved processes in your past roles.
✨Emphasise Service Excellence
Since the role focuses on delivering a personalised luxury experience, highlight your service-oriented mindset. Discuss how you anticipate guest needs and ensure high satisfaction levels, as this aligns with the company's core values.
✨Familiarise Yourself with SOPs
Understanding Standard Operating Procedures is crucial for this position. Before the interview, review common housekeeping SOPs and be ready to discuss how you would ensure compliance and training among staff.
✨Prepare for Team Dynamics Questions
Expect questions about team culture and dynamics. Think about how you can foster a strong team environment and lead by example. Prepare to discuss strategies you've used to maintain high performance and low staff turnover.
