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- Tasks: Oversee hotel operations at night, ensuring exceptional service and safety for guests.
- Company: Fairmont Windsor Park, a luxurious five-star hotel in stunning English countryside.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts on attractions.
- Why this job: Join a dynamic team and make a real impact in a prestigious hotel environment.
- Qualifications: Strong leadership skills, attention to detail, and experience in a similar role.
- Other info: Exciting career progression opportunities within the growing Arora group.
The predicted salary is between 30000 - 42000 £ per year.
About us... Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do... Night Managers in our luxurious hotel play a crucial role in overseeing the hotel's overnight operations, ensuring the highest standards are maintained across all departments. Their leadership and ability to perform under pressure are key in maintaining our exceptional service and safety for our guests.
- Deliver and maintain exceptional levels of customer service.
- Ensure the security of the hotel throughout the night.
- Conduct regular health and safety checks.
- Manage and respond to any incidents or accidents involving guests or team members.
- Provide operational support to all departments as needed.
More about you...
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and a drive to maintain high standards.
- Strong leadership and motivational abilities.
- Resilience and a proactive approach to problem-solving.
- Adaptable and ready to handle any situation.
- A smart and professional appearance.
- Micros and Opera PMS experience is a must.
- Experience in a similar role within a 5-star hotel is a significant advantage.
What's in it for you ...
- Competitive salary.
- Holiday – 28 days holiday, enhanced after 5 years of service.
- Free meals on duty.
- Complimentary on-site parking is available whilst on duty.
- Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
- Discounted employee friends family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Night Manager in Surrey employer: Fairmont Windsor Park
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Fairmont or similar hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! If you have experience with Micros and Opera PMS, make sure to highlight that in conversations. Demonstrating your expertise can set you apart from other candidates.
✨Tip Number 3
Be ready for anything! As a Night Manager, you'll need to handle various situations. Prepare examples of how you've dealt with challenges in the past to showcase your problem-solving skills during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Fairmont Windsor Park.
We think you need these skills to ace Night Manager in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Night Manager role shine through. We want to see why you're excited about working at Fairmont Windsor Park and how you connect with our values of exceptional service and elegance.
Tailor Your CV: Make sure your CV is tailored specifically for this position. Highlight your experience in 5-star hotels and any relevant skills, like your knowledge of Micros and Opera PMS. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your qualifications without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Fairmont Windsor Park.
How to prepare for a job interview at Fairmont Windsor Park
✨Know the Hotel Inside Out
Before your interview, take some time to research Fairmont Windsor Park. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their standards.
✨Showcase Your Leadership Skills
As a Night Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your problem-solving skills and how you maintained high standards under pressure.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss how you've gone above and beyond for guests in previous positions. Share specific stories that illustrate your attention to detail and commitment to creating memorable experiences.
✨Dress to Impress
First impressions matter, especially in a five-star environment. Make sure to dress smartly and professionally for your interview. This reflects your understanding of the hotel's standards and your readiness to represent them well.
