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- Tasks: Lead a vibrant team to deliver exceptional service and manage daily restaurant operations.
- Company: Join the stylish Windsor Brasserie, inspired by elegance and glamour.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts.
- Why this job: Be part of an exciting new opening and make a real impact in hospitality.
- Qualifications: Passion for service, leadership skills, and knowledge of food and beverages.
- Other info: Great career growth opportunities within a rapidly expanding company.
The predicted salary is between 30000 - 42000 £ per year.
About us... The Windsor Brasserie is an exciting new opening inspired by the elegance of Windsor Park and the glamour of Royal Ascot, offering a refined yet energetic setting with exceptional hospitality. This lively bar and lounge features theatrical mixology and genuine guest interactions, complemented by an open kitchen that puts culinary craft and creativity on display. We are building a passionate team who take pride in their craft and thrive in stylish, high-energy environments, ready to be a part of something special from the very beginning. Our modern brasserie will combine professionalism, personality, and teamwork to create unforgettable experiences, elevating what it means to be a bar and lounge.
A bit about what you will do... As a Restaurant Floor Manager at Fairmont Windsor Park, you will assist the Restaurant Manager to ensure a smooth and effective running of the Food Beverage operation of the restaurant. As one of the operational leaders, you are a strategic service expert, assist in maintaining and improving the Fairmont Windsor Park standards of operations and manage and develop your team.
- Assist the Restaurant Manager with daily restaurant operations and ensure service standards are met.
- Report on financial performance and employee satisfaction.
- Foster a service-focused, results-driven team environment.
- Train and develop staff according to Fairmont Windsor Park service standards.
- Monitor staff schedules and vacation planning.
- Help implement and improve guest service and recognition programs.
- Ensure hygiene and sanitation standards are followed in all areas.
- Promote and maintain a safe work environment e.g. uphold fire safety rules and regulations etc.
- Support the implementation and monitoring of standards, policies, and procedures.
- Lead daily team briefings.
More about you... You are a true people's person, with passion to delight our guests with amazing service. You will be obsessed about brand standards, with real passion for hospitality. You will have the ability to remain calm during difficult situations, in a very busy environment. You have a good working knowledge of food and beverages. You are a great leader and strive to develop and motivate the team. Previous experience as an Assistant Restaurant Manager in a hotel would be beneficial but not essential.
What's in it for you... Competitive salary. Holiday – 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Discounted employee friends family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Floor Manager in Surrey employer: Fairmont Windsor Park
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Windsor Brasserie’s vibe on social media or their website. This will help you tailor your answers and show that you’re genuinely interested in being part of their energetic team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their need for a strategic service expert and a great leader. Confidence is key!
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've delighted guests in the past. This will demonstrate that you’re not just about meeting standards but also about creating unforgettable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Floor Manager in Surrey
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to providing exceptional service and how you connect with guests. We want to see that you're not just looking for a job, but that you genuinely care about creating memorable experiences.
Tailor Your Application: Make sure to customise your application to fit the Floor Manager role at Fairmont Windsor Park. Highlight relevant skills and experiences that align with our values of professionalism, personality, and teamwork. This shows us that you've done your homework and are truly interested in being part of our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in a busy restaurant environment. Remember, we want to understand your qualifications without sifting through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our exciting new opening and what we stand for at The Windsor Brasserie!
How to prepare for a job interview at Fairmont Windsor Park
✨Know the Venue Inside Out
Before your interview, take some time to research The Windsor Brasserie. Familiarise yourself with its menu, atmosphere, and unique offerings. This will not only show your genuine interest but also help you discuss how you can contribute to the restaurant's vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. This will highlight your capability to thrive in a high-energy environment.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share stories that reflect your dedication to providing exceptional guest experiences and how you’ve gone above and beyond in previous roles to delight customers.
✨Prepare Questions About Team Development
Since the role involves training and developing staff, come prepared with insightful questions about their current training programmes and team dynamics. This shows that you're not just interested in the position, but also in fostering a positive work environment and contributing to team growth.
