About us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do...
The Security Manager provides visible, professional leadership across hotel security, workplace safety and emergency planning. Working with all departments and relevant airport and emergency-service partners, the role identifies risk, establishes proportionate controls, investigates incidents and ensures colleagues are trained to work safely and respond effectively
- Lead the hotel's Security and Health & Safety function, including procedures, risk management frameworks, emergency planning and operational readiness.
- Oversee the operation of CCTV, access control, alarm systems, fire life-safety systems and other security technologies.
- Conduct risk assessments, maintain the hotel Safety Statement and ensure corrective actions are implemented and monitored.
- Lead the hotel's security operation, protecting guests, colleagues, visitors, assets, information and property while maintaining a professional and guest-focused approach.
- Manage key control, contractor access, visitor management, lost property procedures and incident response activities.
- Coordinate emergency preparedness, including fire drills, evacuation exercises, business continuity planning and crisis response protocols.
- Lead investigations into accidents, incidents, near misses and security events, identifying root causes and implementing preventative measures.
- Develop and deliver security, health & safety, manual handling and emergency response training programmes.
- Monitor audit results, incidents, claims and emerging risks, driving continuous improvement across safety and security operations.
- Lead, coach and develop the Security team, ensuring high standards of professionalism, readiness and operational effectiveness.
More about you...
- Substantial security and safety experience in a hotel, large public venue, airport environment or comparable 24-hour operation, including previous team-leadership responsibility.
- Strong working knowledge of occupational health and safety, risk assessment, accident investigation, fire and emergency planning, security operations and asset protection.
- A recognised manual-handling instructor qualification and the competence to deliver and document practical manual-handling training are required.
- A relevant occupational health and safety qualification is strongly preferred; fire-safety, first-aid responder, investigation or emergency-management training is also desirable.
- Any security licence or authorisation required for the duties personally performed must be maintained, together with current knowledge of applicable professional standards.
- Experience with CCTV, access control, alarms, incident-management systems, radios and Microsoft Office applications.
- Calm and decisive under pressure, with sound judgement, discretion, integrity and the ability to manage sensitive incidents confidentially.
- Excellent written reporting, investigation, training, communication and influencing skills, with a collaborative and guest-focused leadership style. Flexibility to respond to incidents and work across a 24-hour hotel operation, including evenings, weekends and public holidays when required.
Salary – Competitive
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Complimentary on-site parking is available whilst on duty.
- Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Security Manager (FWP, IC02) employer: Fairmont Windsor Park
Fairmont Windsor Park is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, generous holiday allowances, and a range of unique benefits such as free meals on duty and discounted rates for friends and family, employees are supported both personally and professionally. The hotel's commitment to growth ensures ample opportunities for career advancement within the prestigious Arora group, making it a rewarding place to build a fulfilling career in hospitality.
