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For Companies At a Glance
- Tasks: Engage with guests, ensuring a memorable experience and addressing their needs.
- Company: Join Arora Hotels, a leading name in hospitality known for exceptional service.
- Benefits: Enjoy 28 days holiday, free meals, uniform cleaning, and discounts for friends and family.
- Why this job: Be part of a vibrant team that values your contribution and offers exciting perks.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Participate in fun employee events and enjoy discounts at UK attractions.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Salary £ plus service charge
Holiday 28 days holiday, enhanced after 5 years of service.
But theres more…
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Free meals on duty.
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Uniform offered and dry cleaned.
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Discounted employee friends & family rates at Arora Hotels.
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Food and beverage discounts.
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Christmas gifts and employee parties
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Introduce a friend scheme
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Cycle 2 work scheme.
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UK attraction discounts @ Merlin Entertainments.
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Taste card.
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Life assurance …
ZIPC1_UKCT
Guest Relations Executive employer: Fairmont Windsor Park
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Executive
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially guest relations. Understanding the key principles of customer service and how to handle guest complaints will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with current Guest Relations Executives who can provide insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 3
Research Arora Hotels and their values. Tailoring your conversation to reflect their mission and demonstrating how you align with their customer service philosophy can make a strong impression.
✨Tip Number 4
Prepare for role-play scenarios that may come up during the interview. Practising how to handle various guest situations can showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Guest Relations Executive
Some tips for your application 🫡
Understand the Role: Read the job description for the Guest Relations Executive position carefully. Make sure you understand the key responsibilities and skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in guest relations or customer service. Use specific examples to demonstrate how your skills align with the role.
Show Enthusiasm: Express your passion for hospitality and guest relations in your application. Mention why you want to work for Arora Hotels specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in guest relations.
How to prepare for a job interview at Fairmont Windsor Park
✨Show Your Passion for Customer Service
As a Guest Relations Executive, your enthusiasm for providing excellent customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles.
✨Research the Company Culture
Understanding the values and culture of the company will help you align your answers with what they are looking for. Familiarise yourself with Arora Hotels and their commitment to guest satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you successfully handled difficult guests or resolved complaints, and be ready to discuss them.
✨Highlight Teamwork and Communication Skills
Guest relations often involve working closely with other departments. Emphasise your ability to collaborate effectively and communicate clearly, as this will be key to ensuring a seamless guest experience.
