At a Glance
- Tasks: Lead and manage food and beverage operations, ensuring exceptional guest experiences.
- Company: Join Fairmont Windsor Park, a luxurious five-star hotel in stunning countryside.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts for friends and family.
- Other info: Exciting career progression opportunities within the growing Arora group.
- Why this job: Be part of a dynamic team and create memorable dining experiences for guests.
- Qualifications: Strong leadership skills and experience in a similar role at a five-star hotel.
The predicted salary is between 35000 - 45000 £ per year.
About us... Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do... This position is responsible for the day-to-day leadership and operational excellence across the restaurants, bars and room service. This role is highly floor-focused and requires a visible, hands-on leader who supports teams during service, drives exceptional guest experiences, upholds luxury service standards, and maximizes commercial performance. This position oversees the development and implementation of departmental strategies and ensures implementation of the group and brand service strategy and initiatives.
- Create an environment for success where team and colleague engagement is at a high level to complement the service quality and great hotel product.
- Direct day-to-day staffing requirements, plan and assign work alongside the Fourth system, and establish performance and development goals for the team members.
- Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
- Be consistently present within the outlets during service periods to lead operations and support teams.
- Drive a culture of service excellence through active floor management and visible leadership.
- Ensure all outlets operate efficiently while maintaining high standards of presentation, cleanliness, and atmosphere.
- Monitor guest journey standards and continuously identify areas for enhancement.
- Establish and achieve quality guest satisfaction goals.
- Respond in a courteous and prompt manner to all guest questions, complaints, reviews and/or requests ensuring a high level of guest satisfaction.
- Manage local food and beverage marketing programmes for the hotel.
- Participate in and maintain system-wide food and beverage marketing programmes and promotions.
- Maintain a departmental health & safety file within their department to record all training, risk assessments, safe systems of work, safety tours and equipment checks.
- Drive outlet revenue through active upselling and commercial awareness.
- Monitor sales performance and implement initiatives to increase average spend and guest capture.
- Analyze outlet trends and collaborate on promotional and activation opportunities.
- Support achievement of departmental budgets and financial targets.
- Monitor labour productivity and operational efficiency.
- Develop and lead the food and beverage sales plan to ensure all sales opportunities are maximized where possible to enhance revenue.
- Set and lead promotions that enhance the offering and create a unique experience for the guests whilst driving revenue.
More about you... Strong leadership and motivational abilities. Clear communicator with the ability to interact across all levels. Driven to deliver outstanding and memorable guest service, with a natural ability to inspire others to do the same. Proven experience in multi-departmental budgeting and forecasting, with a comprehensive understanding of all financial aspects. Excellent analytical and organisational skills, with exceptional attention to detail. Proven track record in managing, coaching, challenging and developing large teams. Approachable and positive manner with a “can do” attitude. A smart and professional appearance. Proven experience in a similar position within a 5-star hotel. Excellent standard of English, both written and spoken. Holder of an Alcohol License, Food Hygiene and Health & Safety Certificate.
What’s in it for you… Competitive salary. Holiday – 28 days holiday, enhanced after 5 years of service. Free meals on duty. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Food and Beverage Manager employer: Fairmont Windsor Park
Fairmont Windsor Park is an exceptional employer, offering a vibrant work culture that prioritises employee engagement and development. With competitive salaries, generous holiday allowances, and a range of unique benefits including free meals, discounted rates, and opportunities for career progression within the Arora group, employees are supported in their professional growth while enjoying a rewarding work environment amidst the stunning English countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Fairmont Windsor Park's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being a hands-on leader is key for this role, so make sure you can demonstrate your experience effectively.
✨Tip Number 3
Be ready to discuss how you drive guest satisfaction. Prepare some ideas on how you would enhance the dining experience at Fairmont Windsor Park. Showing that you can think creatively about guest experiences will set you apart.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Food and Beverage Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. We want to see your enthusiasm for creating exceptional guest experiences and how you can bring that passion to our team at Fairmont Windsor Park.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in managing food and beverage operations. We’re looking for specific examples of how you've driven service excellence and maximised commercial performance in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and achievements, as we appreciate a well-structured application that’s easy to read. Remember, we want to get to know you quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Fairmont Windsor Park. We can’t wait to hear from you!
How to prepare for a job interview at Fairmont Windsor Park
✨Know Your Venue
Before the interview, take some time to research Fairmont Windsor Park. Familiarise yourself with their dining options, guest experiences, and overall atmosphere. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Leadership Style
As a Food and Beverage Manager, your leadership skills are crucial. Be prepared to discuss your approach to team management, conflict resolution, and how you motivate staff. Use specific examples from your past experiences to illustrate your points.
✨Understand Financials
Since the role involves budgeting and forecasting, brush up on your financial knowledge. Be ready to discuss how you've managed budgets in previous roles and any strategies you've implemented to drive revenue and control costs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role, such as handling guest complaints or managing a busy service period, and prepare your responses accordingly.
