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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Fairmont Windsor Park, a stunning five-star hotel in the heart of the English countryside.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and discounts at attractions.
- Why this job: Be part of a passionate team in a luxurious environment with growth opportunities.
- Qualifications: Experience in a similar role, strong leadership skills, and a positive attitude required.
- Other info: Flexible hours and a supportive work culture await you!
The predicted salary is between 28800 - 42000 £ per year.
About us... Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do... Assistant Head Housekeepers in our luxurious hotel assist in overseeing housekeeping operations to maintain the highest standards of cleanliness, creating a welcoming and immaculate environment that consistently exceeds guests' expectations. Ensure the housekeeping team maintains the highest standards of cleanliness and guest satisfaction. Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to improve. Guide the Housekeeping team to ensure company brand standards of quality and cleanliness are maintained at all times. Support departmental targets and objectives, work schedules, budgets, and policies and procedures. Manage staffing levels to cover business demands. Ensure compliance with health, safety, and environmental regulations. Address any guest concerns promptly, attentively and efficiently. Coach, train, and support the team to provide consistently high standards while continually looking to improve. Deputise in the absence of Head Housekeeper.
More about you... Excellent communication and organisational skills. Strong leadership and motivational abilities. Exceptional attention to detail and drive to maintain high standards. Flexibility to adapt to changing priorities and operational needs. Proven experience in managing, coaching, challenging and developing teams. Approachable and positive manner with a can-do attitude. Ability to use initiative in challenging situations and under pressure. A smart and professional appearance. Proven track record in a similar position within a 5-star hotel. Experience in conducting departmental and Health and Safety training. Proficient in computer and financial skills. Excellent standard of English, both written and spoken.
What's in it for you: Competitive salary. Holiday: 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Familiarise yourself with Fairmont Windsor Park's values and standards. Understanding their commitment to luxury and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and motivated teams in previous roles. Highlighting your ability to inspire others will resonate well with the hiring team.
✨Tip Number 3
Research common challenges faced in housekeeping operations within a five-star hotel. Being able to discuss these challenges and propose solutions will demonstrate your proactive mindset and industry knowledge.
✨Tip Number 4
Network with current or former employees of Fairmont Windsor Park if possible. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Head Housekeeper position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping and leadership roles. Emphasise your attention to detail, organisational skills, and any previous work in a 5-star hotel environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've maintained high standards in previous roles and how you can contribute to Fairmont Windsor Park.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Fairmont Windsor Park
✨Show Your Leadership Skills
As an Assistant Head Housekeeper, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've motivated and developed your team in previous roles. Highlight any specific challenges you faced and how you overcame them.
✨Emphasise Attention to Detail
This role requires exceptional attention to detail. During the interview, discuss your approach to maintaining high standards of cleanliness and guest satisfaction. You might want to mention specific processes or checklists you use to ensure nothing is overlooked.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to address guest concerns or manage staffing issues. Prepare concise responses that showcase your ability to think on your feet and maintain a positive attitude under pressure.
✨Demonstrate Your Passion for Hospitality
The hotel industry thrives on passion for service. Convey your enthusiasm for hospitality during the interview. Share stories that illustrate your commitment to creating memorable experiences for guests and how you inspire your team to do the same.
