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- Tasks: Lead a team to deliver exceptional breakfast and afternoon tea experiences.
- Company: Join the iconic Fairmont St. Andrews, a luxury 5-star hotel.
- Benefits: Competitive salary, pension scheme, staff discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team in a fast-paced, elegant environment.
- Qualifications: Experience in food and beverage supervision and high-end guest service.
- Other info: Enjoy regular team events and comprehensive training for your development.
The predicted salary is between 30000 - 40000 £ per year.
Fairmont St Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland's most iconic 5-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world-class experience for dining and leisure activities, right here on property.
We are seeking an exceptional Breakfast & Afternoon Tea Supervisor to lead the delivery of refined, memorable dining experiences within one of our most elegant outlets. This is a hands-on leadership role, perfect for someone who thrives in a fast-paced environment while maintaining the highest standards of service, presentation and guest care. With a passion for hospitality and an eye for detail, you will guide and inspire the team, ensuring every guest experience reflects the warmth, sophistication and excellence expected within a five-star setting.
Key Responsibilities- Take responsibility for the restaurant during shifts, allocating duties, monitoring performance, and ensuring smooth operations.
- Oversee and orchestrate the service of food and beverages, anticipating guest needs and responding positively to special requests.
- Motivate, train, and lead the team, fostering a professional and positive working environment.
- Attend to all guest requests with professionalism, ensuring exceptional guest experiences at all times.
- Delegate effectively, ensuring every table is attended to with care, efficiency and impeccable timing.
- Maintain the highest standards of cleanliness and presentation, ensuring the outlet is always beautifully set and service-ready.
- Uphold and embed all service standards, including LQA and Fairmont brand expectations.
- Support the Outlet Manager with recruitment, onboarding and ongoing training, helping to build a strong and engaged team.
- Contribute to CES (Colleague Engagement Survey) initiatives, driving team morale and a culture of continuous improvement.
- Champion brand values in everything you do, acting as a role model for service excellence.
- Provide flexible support across the outlet and wider property as required.
- Proven experience in a supervisory role within Food & Beverage (restaurant, lounge, or afternoon tea service).
- Strong background in delivering high-end guest service in a luxury hospitality environment.
- Experience managing and motivating a team, including training and performance development.
- Confident in handling guest complaints and resolving issues promptly and professionally.
- Competitive salary package including gratuities.
- Company pension scheme for your future security.
- Staff shuttle service to and from St Andrews.
- Complimentary staff canteen with fresh daily meals.
- 50% discount in our Food & Beverage outlets.
- Exclusive employee rates for spa treatments and complimentary green fees.
- Free access to our gym and pool facilities.
- Career growth opportunities and clear progression pathways.
- Comprehensive on-the-job training to support your development.
- Regular team social events to connect, unwind, and celebrate together.
Breakfast and Afternoon Tea Supervisor in Saint Andrews employer: Fairmont St Andrews
Contact Detail:
Fairmont St Andrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast and Afternoon Tea Supervisor in Saint Andrews
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Breakfast and Afternoon Tea Supervisor role.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality and how you handle fast-paced environments. Be ready to share examples of how you've led teams and created memorable guest experiences.
✨Tip Number 3
Research Fairmont St. Andrews and its values before your interview. Knowing the brand inside out will help you align your answers with what they’re looking for in a candidate. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Breakfast and Afternoon Tea Supervisor in Saint Andrews
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional guest service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Breakfast and Afternoon Tea Supervisor role. Highlight relevant experience in food and beverage service, and don’t forget to mention any supervisory roles you've held.
Be Specific About Your Skills: Use concrete examples to demonstrate your skills in team leadership and guest care. Mention how you've motivated teams or handled guest requests in previous roles to show you’re the perfect fit for our five-star setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Fairmont St Andrews!
How to prepare for a job interview at Fairmont St Andrews
✨Know the Venue Inside Out
Before your interview, take some time to research Fairmont St. Andrews and its dining outlets. Familiarise yourself with their menu offerings, service style, and overall guest experience. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Breakfast & Afternoon Tea Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire others to deliver exceptional guest experiences.
✨Anticipate Guest Needs
In luxury hospitality, anticipating guest needs is key. Think of scenarios where you went above and beyond for guests in previous roles. During the interview, share these stories to highlight your proactive approach and commitment to providing a memorable dining experience.
✨Dress to Impress
First impressions matter, especially in a five-star environment. Dress smartly and professionally for your interview, reflecting the elegance of Fairmont St. Andrews. This shows that you understand the importance of presentation and are serious about the role.