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- Tasks: Manage bar operations, ensure exceptional service, and create innovative beverage menus.
- Company: Fairmont St Andrews, a luxury resort with stunning coastal views.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a prestigious team and elevate guest experiences in a luxury setting.
- Qualifications: Strong customer service skills and experience in food & beverage management.
- Other info: Dynamic role in a fast-paced hospitality environment with leadership opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Fairmont St Andrews, set on an expansive 520-acre estate with a breathtaking coastal backdrop, offers a seamless blend of luxury and local culture. Renowned for its world-class facilities, the resort features two championship golf courses, opulent dining options including St Andrews Bar & Grill and La Cucina, and one of Scotland's finest Spa & Fitness Clubs. It is home to Scotland’s largest purpose-built conference space, with versatile event facilities and stunning design inspired by the surrounding landscape. Recently, the resort has garnered accolades such as The Cateys Hotel of the Year 2022 - Group, and Best Spa in Scotland 2021 by Good Spa Guide. Guests are guaranteed an unforgettable experience, whether visiting for business or leisure.
This is a full-time on-site role for an Outlets Manager - Bars based at Fairmont St Andrews, St Andrews. You will be responsible for managing all bar operations, ensuring exceptional customer service, and maintaining high standards in beverage quality. Your daily tasks will include staff supervision, managing inventory, creating and implementing beverage menus, and overseeing training to ensure team excellence. In collaboration with other departments, you will also work to optimize sales opportunities and maintain guest satisfaction.
Qualifications:
- Strong skills in Customer Service to provide an outstanding guest experience and address guest inquiries or issues professionally and efficiently.
- Proficiency in Food & Beverage operations, including bar and service management, menu development, and maintaining quality standards.
- Effective Communication skills to lead a team, interact with staff and guests, and ensure clear and constructive exchanges.
- Experience in Training and developing team members to maintain high standards of service and efficiency.
- Background in Sales strategies for promoting outlets and optimizing revenue opportunities.
- Prior experience in a similar hospitality or luxury setting is strongly preferred.
- Ability to demonstrate excellent leadership and organizational skills in a fast-paced environment.
- Knowledge of health and safety regulations relevant to Food & Beverage operations.
Outlets Manager - Bars employer: Fairmont St Andrews
Contact Detail:
Fairmont St Andrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlets Manager - Bars
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Fairmont St Andrews or similar luxury venues. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service and beverage management shine through. Share stories that highlight your experience and how you’ve created memorable guest experiences.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a bar setting, from managing inventory to resolving guest complaints. This will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Outlets Manager - Bars
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional customer service and how you’ve gone above and beyond to create memorable guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter for the Outlets Manager role. Highlight relevant skills in bar operations, menu development, and team training that align with what we’re looking for at Fairmont St Andrews.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and achievements, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily keep track of your application status!
How to prepare for a job interview at Fairmont St Andrews
✨Know Your Venue
Before the interview, take some time to research Fairmont St Andrews. Familiarise yourself with their dining options, bar offerings, and any recent accolades. This will not only show your genuine interest but also help you tailor your answers to align with their values and standards.
✨Showcase Your Customer Service Skills
As an Outlets Manager - Bars, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled guest inquiries or resolved issues. Highlight how you ensured a memorable experience for guests, as this will resonate well with the interviewers.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and how you've trained and developed team members in previous roles. Share specific instances where your guidance led to improved service quality or team performance, as this will illustrate your capability to lead in a fast-paced environment.
✨Prepare for Sales Strategy Questions
Since optimising revenue opportunities is part of the role, think about your past experiences with sales strategies in hospitality. Be prepared to discuss how you've promoted outlets or increased sales through innovative ideas, as this will show your proactive approach to driving business success.
