At a Glance
- Tasks: Manage La Cucina's operations, ensuring top-notch service and staff performance.
- Company: Fairmont St. Andrews is a luxury hotel known for its stunning location and exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, and access to gym and spa facilities.
- Why this job: Join a prestigious team and enhance your hospitality skills in a vibrant environment.
- Qualifications: Experience in a similar role is essential; UK work eligibility required.
- Other info: Full-time position with late-night shifts; shuttle service available.
The predicted salary is between 36000 - 60000 £ per year.
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland's most iconic five-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world-class experience for dining and leisure activities, right here on property.
La Cucina is a notable venue within Fairmont St Andrews, and we are seeking a Manager to oversee its smooth operation while ensuring the venue is maintained to Fairmont standards.
A little more about what you will be doing:
- To take responsibility for the Food and Beverage operation in La Cucina, allocating appropriate staffing resource monitoring Fairmont standards and assuring they are all met.
- To take responsibility for the checking of schedules, incentives for Food and Beverage Sales, and training.
- To ensure that the standards of service are adhered to and exceeded on each shift.
- To attend to all guest requests, being constantly aware of anticipating guests' needs.
- Keep records of purchase orders and expenses.
- Manage staff recruitment alongside the Human Resource Department.
- Attend to complaints concerning food and beverage services.
- To reorder stock as and when required.
- Observe workplace hygiene, occupational health and safety, and security procedures.
- Responsible for keeping payroll in line with revenues.
- Other Duties as assigned.
Qualifications:
- Experience in a similar role is essential.
- Candidates must be eligible to live and work in the UK.
- This is a full-time position and will require late-night shifts, as La Cucina is open exclusively for dinner service.
Additional Information:
- Staff shuttle service to/from St Andrews.
- Very competitive equal share of TRONC based on hours worked.
- Gratuities on top of salary and TRONC.
- Opportunities for development and growth across Accor properties worldwide.
- Complimentary staff canteen.
- 50% off dining in our Food and Beverage outlets.
- Employee rates for Spa treatments and green fees.
- Access to gym and pool services.
- Growth opportunities.
- On-the-job training.
- Regular social events.
- Access to PressReader.
Outlet Manager - La Cucina employer: Fairmont St Andrews
Contact Detail:
Fairmont St Andrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Manager - La Cucina
✨Tip Number 1
Familiarise yourself with Fairmont St. Andrews and its unique offerings, especially La Cucina. Understanding the venue's atmosphere, menu, and service style will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Fairmont St. Andrews. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing food and beverage operations. Be ready to share specific examples of how you've maintained high standards and handled guest requests or complaints effectively.
✨Tip Number 4
Showcase your leadership skills by highlighting any previous experience in staff recruitment and training. Emphasising your ability to build a strong team will resonate well with the hiring managers at Fairmont.
We think you need these skills to ace Outlet Manager - La Cucina
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Outlet Manager position at La Cucina. Tailor your application to highlight relevant experience in food and beverage management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles. Focus on achievements that demonstrate your ability to manage operations, staff, and customer service effectively.
Write a Tailored Cover Letter: In your cover letter, express your passion for the hospitality industry and specifically mention why you want to work at Fairmont St Andrews. Highlight your relevant skills and experiences that align with the job requirements.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Fairmont St Andrews
✨Know the Venue Inside Out
Familiarise yourself with La Cucina and its offerings. Understand the menu, the dining experience, and what sets it apart from other venues. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As an Outlet Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, or improved service standards in previous roles. This will highlight your capability to lead La Cucina to success.
✨Anticipate Guest Needs
During the interview, be ready to discuss how you would anticipate and meet guest needs. Share specific strategies or experiences where you went above and beyond to enhance a customer's experience, as this is crucial for maintaining Fairmont's high standards.
✨Prepare Questions for Them
Have thoughtful questions ready to ask the interviewers about La Cucina and Fairmont St Andrews. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values and career goals.