At a Glance
- Tasks: Keep the Savoy sparkling clean and assist in preparing for events.
- Company: Join the iconic Savoy Hotel, a leader in luxury hospitality.
- Benefits: Earn £15.68 per hour, enjoy exclusive discounts and career growth.
- Other info: Flexible shifts with opportunities to learn and grow in a dynamic environment.
- Why this job: Be part of a legendary team creating unforgettable guest experiences.
- Qualifications: 1-3 years in hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 15 - 15 £ per hour.
The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our award-winning, colleague-centric culture differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Responsibilities
- Uphold good housekeeping standards to ensure a safe, clean and pleasant working environment.
- Comply with Health and Safety at Work regulations, especially COSHH and Manual Handling, and attend all training sessions with training logged.
- Maintain personal hygiene and grooming standards.
- Assist in the preparation of operating equipment for functions, inventories and other requirements.
- Wash and polish operating equipment and cooking utensils; examine cleanliness before distribution.
- Empty bins, clear and sort refuse according to hotel policy.
- Thoroughly clean and disinfect areas related to refuse when required.
- Wash, disinfect, degrease, dry and polish floor surfaces, walls, kitchen equipment and other equipment before, during and after service.
- Assist with cleaning of operating equipment during banquet functions or peak periods in back-of-house areas related to outlets.
- Maintain staff facilities clean, including locker rooms.
Qualifications
- 1-3 years’ experience in the hospitality industry.
- Intermediate communication skills, both written and verbal.
- Ability to work well under pressure in a fast-paced and changing environment.
- Proven organizational skills; able to work independently and meet deadlines with quality results.
- Enthusiastic, positive personality with the ability to build trusting relationships.
- Willing to work on rotating shifts including weekends and public holidays.
- Confident and dynamic speaker, able to communicate and interact effectively with all levels of the organization.
Please note that we value flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet guest and colleague needs.
What’s in it for you?
- Competitive salary, pension, accruing holiday.
- Exclusive discounts at Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Colleague restaurant, interfaith prayer room, Savoy gym and wellness room.
- Laundry services for all colleagues.
- Local discounts for F&B and retail.
Steward (Casual, 0-hour Contract), The Savoy Hotel employer: Fairmont Hotels & Resorts
The Savoy Hotel is an exceptional employer, renowned for its commitment to outstanding service excellence and a colleague-centric culture that prioritises employee well-being and development. With competitive salaries, exclusive discounts, and a supportive work environment, employees are encouraged to grow their careers within the prestigious Fairmont brand while enjoying the unique experience of working in one of the world's most iconic luxury hotels.
Contact Details:
Fairmont Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Steward (Casual, 0-hour Contract), The Savoy Hotel
✨Tip Number 1
Get to know the Savoy! Research the hotel's history and values. When you walk in for your interview, you’ll impress them with your knowledge and passion for their iconic brand.
✨Tip Number 2
Dress to impress! The Savoy is all about luxury, so make sure you look sharp and professional. It shows you respect the opportunity and understand the hospitality vibe.
✨Tip Number 3
Be ready to showcase your personality! They’re looking for enthusiastic and positive individuals. Share your experiences and how you can contribute to creating those special memories for guests.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview can set you apart from other candidates. It shows your interest and appreciation for the opportunity.
We think you need these skills to ace Steward (Casual, 0-hour Contract), The Savoy Hotel
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re excited about creating memorable experiences for our guests at The Savoy.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Steward position. Highlight relevant experience and skills that match the job description, so we can see why you’d be a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Steward at The Savoy. Familiarise yourself with their standards of service and the importance of cleanliness and hygiene in a luxury hotel environment. This will show that you're genuinely interested and prepared.
✨Show Off Your Experience
Highlight your previous experience in the hospitality industry. Be ready to discuss specific situations where you've maintained high standards under pressure or worked as part of a team. Use examples that demonstrate your organisational skills and ability to adapt to changing environments.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare to answer questions about how you would handle various scenarios, especially those related to health and safety regulations. This will help you come across as a confident and dynamic speaker.
✨Embrace the Culture
The Savoy prides itself on its colleague-centric culture. During the interview, express your enthusiasm for working in a team-oriented environment and your willingness to be flexible with tasks. Show that you’re not just looking for a job, but a place where you can contribute to creating special memories for guests.
