Shift Building Operator - Plant Engineer in Southampton

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality. Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless. Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Reporting to the Director, Engineering & Facility Operations, the Shift Building Operator – Plant Engineer is responsible for the safe and efficient operation, monitoring, and maintenance of the hotel’s plants and associated building systems. This role ensures that all critical infrastructure, including steam boilers, chillers, potable, waste & salt water systems, and mechanical plant equipment operates reliably and efficiently to support uninterrupted resort operations. The Plant Engineer plays a key role in preventative & reactive maintenance, system optimization, and emergency response while supporting the broader Engineering team in maintaining overall building performance.

Key Responsibilities

• Conduct routine inspections and monitoring of central plant equipment and building systems.
• Operate, maintain, and troubleshoot plant systems including: Boilers, chillers, HVAC systems and pumps, Emergency generator systems, Reverse Osmosis water treatment, wastewater, and water transfer systems.
• Monitor and maintain system performance through Building Automation Systems (BAS) and respond to alarms and faults.
• Perform preventative maintenance to ensure system reliability and efficiency.
• Diagnose issues and complete timely repairs.
• Support maintenance of plumbing and general building systems as required.
• Use O&M manuals, schematics, and technical drawings to ensure safe and effective operations.

Inventory & System Management

• Maintain accurate logs of plant readings (e.g., water, gas, electrical usage) and system performance.
• Utilize the Transcendent work order system to plan, track, and document maintenance activities to clearly articulate written details on work orders and submit all documentation promptly as per established deadlines.
• Monitor system efficiency and identify opportunities for energy savings and operational improvements.
• Maintain inventory of critical spare parts, tools, and consumables.
• Coordinate with contractors and service providers for maintenance and repairs.

Safety & Compliance

• Ensure compliance with all safety regulations, operating procedures, and hotel policies.
• Follow and enforce safety protocols including lockout/tagout and confined space procedures.
• Respond to plant-related emergencies including system failures, alarms, and power outages.
• Support fire and life safety systems response in coordination with Security and Engineering teams.
• Maintain clean, safe, and organized plant rooms and mechanical spaces.

Guest & Team Support

• Maintain 24/7/365 day per year services coverage by ensuring continuous operation of critical infrastructure.
• Collaborate with Engineering and other departments to maintain hotel standards and operational excellence.
• Provide timely response to maintenance issues impacting guest comfort.
• Maintain high standards of housekeeping in plant and back-of-house areas.
• Perform additional duties as required to support overall building operations.

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

• Minimum 2–3 years of experience in plant operations, building engineering, or a similar role, preferably in a hotel, resort, or commercial environment.
• Experience operating and maintaining central plant systems such as boilers, chillers, and pumps.
• Proven ability to respond effectively to system alarms, failures, and emergencies.
• Experience using Building Automation Systems (BAS) and work order systems preferred.

Education

• High school diploma or equivalent.
• Relevant technical certification required (e.g., Power Engineering, HVAC, Mechanical, or similar).
• Additional trade certifications (electrical, plumbing, HVAC) are an asset but not required.
• Strong technical knowledge of mechanical systems and equipment.
• Understanding of HVAC systems, water treatment processes, and power generation systems.
• Ability to read and interpret blueprints, schematics, and technical documentation.
• Strong troubleshooting and diagnostic skills.
• Knowledge of safety regulations and procedures (lockout/tagout, confined space, WHMIS, CPR/first aid).
• Proficiency in using BAS systems and maintenance tracking tools.
• Ability to work independently and as part of a team.
• Strong organizational, communication, and record-keeping skills.
• Ability to mentor junior team members where required.

Personal Attributes, Culture & Values

• Calm and composed under pressure, particularly during system failures or emergencies.
• Detail-oriented with a strong commitment to operational excellence.
• Reliable, proactive, and solutions-focused.
• Team-oriented with a collaborative approach.
• Adaptable and able to perform effectively in a fast-paced hospitality environment.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.

Circumstances

• Ability to work rotating shifts, weekends, public holidays, and overtime as required.
• Must be available for after-hours emergency response.
• Ability to work in plant rooms, mechanical spaces, confined spaces, and varying temperature conditions.
• Physically capable of lifting, carrying, and working with maintenance equipment.
• Ability to stand, walk, climb ladders, and perform physically demanding tasks for extended periods.
• Must be able to perform in a fast-paced environment to ensure response and rectification requirements.
• Willingness and ability to complete training courses promptly.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility.
• Health insurance, retirement savings plans, and comprehensive wellness programs.
• Worldwide travel discounts and preferred rates across the Accor portfolio.
• A supportive, inclusive culture grounded in respect, teamwork, and professional development.

Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging: We celebrate our differences. We support each other and we always stand together.
• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service. Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.