At a Glance
- Tasks: Lead an exceptional wine programme and create memorable experiences for guests at Beaufort Bar.
- Company: The Savoy Hotel, a legendary luxury destination with a rich history.
- Benefits: Competitive salary, extensive holiday, wellness perks, and exclusive discounts.
- Other info: Ongoing wine education and sponsorship for advanced qualifications available.
- Why this job: Join a passionate team and elevate your wine expertise in a world-class setting.
- Qualifications: Strong passion for wine and luxury hospitality, with excellent communication skills.
The predicted salary is between 39645 - 39645 £ per year.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and a reputation for outstanding service excellence. We pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Your Purpose Will Be To lead one of the most ambitious and extensive wine programmes in luxury hospitality. The Head Sommelier will be responsible for curating and delivering an exceptional wine experience centred around Beaufort Bar's Discovery Programme, featuring over 100 wines available by the glass and one of the largest public luxury wine selections in the market. You will inspire guests and team members alike through exceptional wine knowledge, engaging storytelling, and a passion for discovery, ensuring every guest interaction reinforces Beaufort Bar's position as a world-class destination for wine, Champagne, and luxury hospitality.
You Will Be Accountable For:
- Create a sophisticated, memorable, and personalised wine experience for each guest, regardless of wine knowledge.
- Guide guests through the Discovery Programme and over 100 wines by the glass, making recommendations and tailoring experiences.
- Collaborate closely with the Host Team, Bar Team, Sommelier Team, and Head Sommelier to ensure a seamless five-star experience.
- Adhere to Forbes Five-Star and Savoy service standards, meeting clear performance expectations and measurable targets.
- Become an expert on the wine and Champagne programme, and develop a strong understanding of cocktails, spirits, and food to provide holistic recommendations.
- Attend regular tastings, supplier presentations, and training sessions to continuously develop wine knowledge and support colleague development.
- Represent Beaufort Bar and The Savoy proudly as part of a passionate, ambitious team.
Qualifications:
- Strong passion for wine, Champagne, and luxury hospitality.
- Demonstrable knowledge of classic wine regions, grape varieties, producers, and service standards.
- Passion for and understanding of Forbes Five-Star hospitality and what it takes to deliver it.
- Excellent communication, storytelling, and guest engagement skills.
- Ability to confidently recommend wines and create tailored guest experiences.
- Quick thinking, resourceful, and able to solve problems in the moment.
- Remain calm, professional, and courteous at all times.
- Work well under pressure in a fast-paced and changing environment.
- Strong organisational skills and attention to detail.
- Collaborative team player.
- Willingness to work rotating shifts, including weekends and public holidays.
- Excellent spoken and written English.
- Right to work in the UK.
Additional Information:
- Sommelier colleagues benefit from ongoing wine education and sponsorship for advanced WSET qualifications through partnership with leading wine suppliers.
- Competitive salary and additional service charge.
- Life insurance and pension.
- 31 days of holiday (including public holidays).
- Exclusive discounts at Savoy, Fairmont, Raffles, Accor hotels, American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- Free stay for two at The Savoy after successful probation.
- Colleague restaurant, gym, interfaith prayer room and wellness room.
- Laundry services.
- Cashback for wellbeing/healthcare expenses; HSF & Perkbox.
- Employee assistance program.
- Virgin Active and The Gym Group membership discounts.
- Cycle-to-work scheme.
- Season ticket loan for commuting.
- Annual optician reimbursements of £100.
- Local discounts for F&B and retail.
Sommelier, The Savoy Hotel employer: Fairmont Hotels & Resorts
The Savoy Hotel is an exceptional employer, renowned for its commitment to outstanding service excellence and a colleague-centric culture that has earned it accolades as one of the Best Places to Work. Employees enjoy competitive salaries, extensive benefits, and unparalleled career development opportunities within the Fairmont family, all while working in a historic and luxurious environment that fosters personal growth and a passion for hospitality. With unique perks such as ongoing wine education and exclusive discounts, The Savoy offers a rewarding and enriching experience for those looking to thrive in the luxury hospitality sector.
Contact Details:
Fairmont Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sommelier, The Savoy Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fairmont Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fairmont Hotels & Resorts
Don't be shy about reaching out to Fairmont Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sommelier, The Savoy Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fairmont Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
