At a Glance
- Tasks: Lead and inspire a high-performing housekeeping team to deliver luxury service.
- Company: Join Fairmont St. Andrews, a 5-star hotel known for its exceptional guest experiences.
- Benefits: Enjoy free stays, discounts, meals, and access to gym and spa facilities.
- Other info: Flexible shifts with opportunities for career growth and wellbeing support.
- Why this job: Make a real impact in a prestigious hotel while developing your leadership skills.
- Qualifications: Previous supervisory experience in housekeeping and strong team management skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award‑winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill – serving the finest Scottish steak and seafood, we are able to offer our guests a world‑class experience for dining and leisure activities right here on property. Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
Are you passionate about delivering exceptional standards and leading high‑performing teams? We are looking for an experienced and motivated Senior Housekeeping Supervisor to join our Housekeeping team at Fairmont St Andrews. In this key leadership role, you will support the Executive Housekeeper in ensuring our guest bedrooms and public areas consistently meet the highest standards of cleanliness, presentation, and luxury service. You’ll lead by example, inspiring and developing a team dedicated to creating memorable guest experiences.
What You’ll Be Doing
- Leading, motivating, and supervising a team of Housekeeping Attendants and Assistants.
- Conducting daily team briefings and allocating tasks effectively.
- Carrying out quality inspections of guest rooms and public areas.
- Providing coaching, training, and performance feedback to team members.
- Supporting recruitment, onboarding, and ongoing development within the department.
- Ensuring all housekeeping standards, procedures, and brand requirements are met.
- Coordinating with other departments to ensure rooms are available on time and guest expectations are exceeded.
- Supporting the Housekeeping leadership team in the absence of senior managers.
Qualifications
- Previous supervisory experience within housekeeping, preferably in a hotel environment.
- Strong leadership and team management skills.
- Excellent attention to detail and commitment to quality standards.
- Ability to motivate, coach, and develop colleagues.
- A proactive and hands‑on approach to problem‑solving.
- Excellent communication and organisational skills.
- Flexibility to work a variety of shifts, including weekends and public holidays.
Why You’ll Love Working With Us
- Free annual night stay (permanent staff)
- Big hotel discounts for you, friends & family – plus worldwide Accor perks
- Free staff shuttle, meals on duty & full access to pool, gym & classes
- Half‑price dining, spa savings & great golf/retail discounts
- Complimentary golf & gym
- Wellbeing support with VIVUP & long service rewards
- Staff events, Christmas gifts & family celebrations
Senior Housekeeping Supervisor employer: Fairmont Hotels & Resorts
Fairmont St Andrews is an exceptional employer, offering a luxurious work environment in one of Scotland's most iconic 5-star hotels. With a strong focus on employee development, our team enjoys comprehensive benefits including free annual stays, generous discounts, and wellbeing support, all while working in a collaborative culture that values excellence and teamwork. Located near stunning golf courses and leisure facilities, we provide a unique opportunity for those passionate about hospitality to thrive and grow in their careers.
Contact Details:
Fairmont Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fairmont Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fairmont Hotels & Resorts
Don't be shy about reaching out to Fairmont Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fairmont Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
