Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create stunning guest rooms and public areas while delivering exceptional service.
- Company: Join The Savoy, an iconic luxury hotel with a rich history and award-winning culture.
- Benefits: Enjoy competitive pay, generous holiday, exclusive discounts, and wellness perks.
- Why this job: Be part of a team that crafts unforgettable experiences for guests in a prestigious setting.
- Qualifications: A positive attitude, attention to detail, and a desire to learn are essential.
- Other info: Flexible shifts and opportunities for career growth in the hospitality industry.
The predicted salary is between 34684 - 34684 £ per year.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and a reputation for outstanding service excellence. We pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
As a Room Attendant, you will take pride in creating the finest presentation of guest bedrooms and public areas of the hotel, ensuring consistency in our standards and exceeding guest expectations. You will begin by specialising in guest rooms and have the opportunity to develop your skills to include public areas, laundry, and cloakroom to become a well-rounded multi-skilled Guest Servicing Agent.
Accountability- Undertake all servicing requirements of our guests in line with our service standards while taking every opportunity for memorable personalisation.
- Handle guest requests, belongings, and personal items with the utmost care, security, and discretion.
- Take pride in showcasing our public areas ensuring the highest standards of cleanliness.
- Engage in meaningful conversations that inspire our creation of memorable moments for guests.
- Process guest garments and staff uniforms/garments with care.
- Always put our guests first.
- Prepare Guest Rooms and Public Areas:
- Ensure all specified areas are cleaned and presented within the allocated time frame in line with our service standards.
- Replace mini-bar glasses, mugs, and cutlery in the rooms.
- Report any maintenance or cleanliness issues through the correct channels and follow through to ensure issues are rectified.
- Inspect and give back occupied rooms, stay-over and departure rooms in accordance with our service standards.
- Complete audits of the rooms on occupied and departure rooms.
- Ensure service areas are kept tidy and clear in coordination with the HOH porters.
- Clean and maintain all public areas to the standard required (including corridors, staircases, guest lifts, guest toilets, and any other public areas of the hotel).
- Provide directions and assist with all guest enquiries.
- Handle guests’ property securely, accurately, and efficiently.
- Liaise with security over any concerns or issues with guest items.
- Ensure all required items are kept clean and replenished.
- Clean guest toilets and nearby public areas.
- Collect, process, and deliver laundry, dry cleaning, and pressing for guests.
- Assist with packing/unpacking/room moves for guests.
- Polish guest shoes.
- Accurately record and charge all items.
- Sew and repair garments.
- Operate laundry equipment correctly.
- Assist in controlling linen stocks and inventories.
- Accurately process and distribute staff uniforms, communicating damage and missing items.
- Ensure all communications with guests are in line with our service standards.
- Have a thorough knowledge of hotel services and facilities to share with our guests.
- Ensure safe and secure use of master room keys.
- Perform other duties as specified by Housekeeping leadership.
- Essential:
- Frequently kneel, push, pull, lift, carry, reach, stand, and walk.
- Prioritise and organise yourself effectively.
- Work under pressure and at high speed.
- Warm, enthusiastic, and positive personality with ability to build trusting relationships with others.
- Can-do attitude and ability to adapt to changes.
- Problem-solving abilities.
- Attention to detail.
- Highly responsible and able to follow directions thoroughly, whilst able to work independently with little supervision.
- Desire to develop skills to include public areas, laundry, and cloakroom.
- Minimum 1 year of experience in the hospitality industry (preferred) and 6 months in housekeeping.
- Flexibility: 40 hours per week, Monday to Sunday, working different shifts (weekends, mornings, and/or evenings) and able to assist with longer hours if needed.
- Outstanding communication skills.
- Competitive salary, pension, and life assurance.
- 31–33 days of holiday (including public holidays).
- Cashback for wellbeing/healthcare expenses & Perkbox.
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Free stay at The Savoy after probation.
- Colleague restaurant, interfaith prayer room, and wellness room.
- Laundry services for all colleagues.
- Gym access, cycle-to-work scheme, and Virgin Active membership discount.
- Season ticket loan for commuting.
- Employee assistance programme.
- Optician reimbursements and local discounts for F&B and retail.
Room Attendant, The Savoy Hotel employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, The Savoy Hotel
✨Tip Number 1
Get to know The Savoy! Research the hotel's history, values, and what makes it stand out in luxury hospitality. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll need to engage with guests and colleagues. Try role-playing common scenarios with friends or family to build your confidence and ensure you can handle any situation with a warm, positive attitude.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've gone above and beyond in previous roles. Whether it's ensuring cleanliness or personalising guest experiences, let them know you take pride in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining The Savoy team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Room Attendant, The Savoy Hotel
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Mention any experiences that highlight your dedication to providing excellent service and creating memorable moments for guests.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Room Attendant. Highlight relevant skills and experiences that align with the job description, like attention to detail and a can-do attitude.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how you fit into our team at The Savoy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Savoy!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Stuff
Before the interview, make sure you research The Savoy Hotel and its values. Understand their commitment to outstanding service excellence and how they blend history with innovation. This will help you align your answers with what they’re looking for.
✨Showcase Your Skills
Be ready to discuss your previous experience in hospitality, especially in housekeeping. Highlight any specific skills that relate to the role, like attention to detail or problem-solving abilities. Use examples to demonstrate how you've gone above and beyond for guests in the past.
✨Emphasise Teamwork
The Savoy values a colleague-centric culture, so be prepared to talk about how you work well in a team. Share experiences where you collaborated with others to create memorable moments for guests, showing that you can contribute positively to their environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the hotel supports its staff in career development. This shows your genuine interest in growing with the company and understanding their culture.
