Restaurant Supervisor (Full-time)

Restaurant Supervisor (Full-time)

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise restaurant operations and create memorable experiences for guests.
  • Company: Join Fairmont St. Andrews, a luxury hotel known for its stunning golf courses and exceptional service.
  • Benefits: Enjoy staff discounts, gratuities, on-the-job training, and access to gym and spa facilities.
  • Why this job: Perfect for ambitious individuals wanting to develop leadership skills in a vibrant hospitality environment.
  • Qualifications: Positive attitude, good communication skills, and commitment to high customer service standards required.
  • Other info: Staff shuttle service available; regular social events to connect with colleagues.

The predicted salary is between 28800 - 43200 £ per year.

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland's most iconic five-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

As Restaurant Supervisor you will be supervising and delivering operations smoothly and efficiently while creating memorable experiences for our guests and colleagues. If you are an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success, then we are looking for you!

A Little Bit About What You Will Be Doing:

  • Monitor, observe and assist in evaluating team member performance.
  • Take responsibility for the restaurant during the shift, allocating team members their duties and monitoring the smooth running of the outlet.
  • Have additional responsibilities within the outlet outside of the shift; such as schedules, incentives for sales, training etc.
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards.
  • Assist in monitoring inventory and inventory control.
  • Attend to all guest requests, being constantly aware of anticipating guests needs and to remain in the outlet at all times during service.
  • Ensure LQA and Fairmont Standards are met at all times.
  • Other duties as assigned.

Qualifications:

  • Positive attitude.
  • Good communication skills.
  • Committed to delivering high levels of customer service.
  • Excellent grooming standards.
  • Flexibility to respond to a range of different work situations.
  • Eligible to work in the UK.

Additional Information:

  • Staff shuttle service to/from St Andrews.
  • Gratuities on top of salary and TRONC.
  • Opportunities for development and growth across Accor properties worldwide.
  • Complimentary staff canteen.
  • 50% off dining in our Food and Beverage outlets.
  • Employee rates for Spa treatments and green fees.
  • Access to gym and pool services.
  • Growth opportunities.
  • On-the-job training.
  • Regular social events.
  • Access to PressReader.

Restaurant Supervisor (Full-time) employer: Fairmont Hotels & Resorts

Fairmont St. Andrews is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury hospitality sector. With competitive benefits such as gratuities, complimentary staff meals, and access to world-class leisure facilities, team members enjoy a rewarding experience while working in one of Scotland's most iconic five-star hotels. The supportive environment fosters leadership skills and provides numerous opportunities for career advancement across Accor properties worldwide.
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Contact Detail:

Fairmont Hotels & Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Supervisor (Full-time)

✨Tip Number 1

Familiarise yourself with Fairmont St. Andrews and its unique offerings. Understanding the hotel's luxury standards and the specific dining experiences they provide will help you demonstrate your passion for the role during any interviews.

✨Tip Number 2

Network with current or former employees of Fairmont St. Andrews. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Restaurant Supervisor position.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlighting specific examples of how you've improved team performance or guest satisfaction will make you stand out as a candidate.

✨Tip Number 4

Showcase your knowledge of health, safety, and sanitation standards relevant to the hospitality industry. Being well-versed in these areas will demonstrate your commitment to maintaining high operational standards, which is crucial for the role.

We think you need these skills to ace Restaurant Supervisor (Full-time)

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Inventory Management
Health and Safety Compliance
Communication Skills
Flexibility and Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Training and Development
Sales Incentive Management
Guest Relations

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as team performance evaluation and guest service.

Tailor Your CV: Customise your CV to highlight relevant experience in food and beverage management. Emphasise any supervisory roles you've held and specific achievements that demonstrate your leadership skills and commitment to customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Fairmont St. Andrews' values. Mention how your skills align with their expectations and express your enthusiasm for creating memorable guest experiences.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Fairmont Hotels & Resorts

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the food and beverage industry. Share specific experiences where you created memorable guest experiences, as this aligns with the company's commitment to luxury service.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to allocate duties, monitor performance, and support team members, as these are key responsibilities of the Restaurant Supervisor position.

✨Know the Company and Its Standards

Research Fairmont St. Andrews and understand their values and standards, especially regarding customer service and health regulations. Being knowledgeable about the company will show your genuine interest and help you answer questions more effectively.

✨Prepare for Situational Questions

Anticipate questions that may ask how you would handle specific scenarios, such as guest complaints or team conflicts. Practising your responses will help you demonstrate your problem-solving skills and ability to maintain high service standards.

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