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For Companies At a Glance
- Tasks: Manage hotel maintenance, ensuring all systems run smoothly and efficiently.
- Company: Join Accor, a global leader in hospitality that values your individuality and growth.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for personal development.
- Why this job: Be part of a dynamic team, making a real impact on guest experiences and sustainability.
- Qualifications: 5+ years in maintenance, with strong skills in MEP systems and leadership.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 48000 £ per year.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
Become part of our team at ibis Styles London Gatwick Airport! We are looking for a Maintenance Manager to join us in supporting our 182-room hotel. You will be looking after our hotel which has 6 floors, 2 lifts, about 40 car parking spaces, bar & restaurant, outdoor terrace, triple glazed windows, fully air conditioned and an entirely electric, non-gas-reliant property. We are looking for candidates with a background in trades such as painting, plumbing, or electrical work. This is a full-time position offering an annual salary of up to £43,000.00, plus benefits. The role entails a 40-hour workweek with flexibility to work evenings and weekends as needed. You will primarily work Monday to Friday, with occasional weekends to ensure the continuous upkeep of our hotel.
Responsibilities:
- To maintain the efficient operation of all mechanical and electrical equipment.
- Keep sufficient stocks of consumable goods for use in the case of hotel general maintenance.
- On a monthly basis, in conjunction with the Head Housekeeper and General Manager, carry out a survey of the hotel's condition.
- Ensure that all drains and sewage systems are fully operational and functioning correctly.
- Work closely with the General Manager and Finance Department regarding all aspects of maintenance functions and control of expenditure.
- Play a key part in energy conservation activity including meetings and recording of action taken.
- Monitor the performance of maintenance contracts in liaison with the wider team, GM and in accordance with Company policy and legal requirements.
- Ensure that policies with regard to lifts, fire alarm systems and pressure vessels are maintained in accordance with insurance requirements.
- In conjunction with the Reception Team leader, ensure that adequate spare keys for the bedroom stock are held in a safe place and are available for immediate distribution as and when required.
- To ensure that all hotel paging systems are kept in full operational mode.
- Collect information daily from all associated departments relating to any form of equipment or defect that may contribute to the disruption of the hotel's day-to-day operation, so that remedial action can be implemented.
- When local contractors are employed to carry out works within the hotel, wherever possible the hotel maintenance engineer should use nominated contractors and suppliers.
- Liaise with the Area Maintenance Engineer and Local Authorities regarding any form of planning consent, building control and regulations relating to localized work before it is implemented.
- Be prepared for out of hours call outs, as and when necessary, due to emergencies that may arise unexpectedly.
- Responsible for the training of all hotel based maintenance personnel and implement the recording of all training carried out.
- Attend heads of department meetings, training sessions as and when requested by the hotel General Manager.
Qualifications:
- Minimum of 5 years of experience in a similar role, preferably with 2 or more in a supervisory capacity.
- Knowledge of mechanical, electrical, plumbing (MEP) systems, HVAC, fire safety systems, lifts, and energy management systems (EMS).
- Strong understanding of preventive and reactive maintenance procedures.
- Familiarity with building management systems (BMS), especially for newer properties.
- Experience with vendor management and coordinating with external service providers.
- Ability to read technical drawings and manuals (electrical/plumbing layouts).
- Familiarity with local safety, health, and environmental regulations.
- Strong leadership and team management capabilities.
- Good problem-solving and crisis management skills.
- Effective communication and reporting skills (written & verbal).
- Ability to work under pressure and handle emergency repairs with minimal downtime.
- Customer-focused mindset to minimise disruptions to guests.
Ready for an exciting adventure? Let's embark on this journey together! Contact us today to apply.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Maintenance Manager employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance systems mentioned in the job description, such as HVAC and fire safety systems. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of Accor or similar hospitality companies. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Maintenance Manager position.
✨Tip Number 3
Prepare examples from your past experience that showcase your problem-solving skills and ability to handle emergency repairs. Being able to articulate these experiences will set you apart during the interview process.
✨Tip Number 4
Research Accor's commitment to sustainability and energy conservation. Be ready to discuss how you can contribute to these initiatives as a Maintenance Manager, showing that you align with their values and goals.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance management, particularly in mechanical, electrical, and plumbing systems. Use specific examples from your past roles to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention how your background aligns with the responsibilities outlined in the job description, such as energy conservation and vendor management.
Showcase Leadership Skills: Since the role requires supervisory experience, emphasise your leadership capabilities. Provide examples of how you've successfully managed teams or projects in previous positions, focusing on problem-solving and crisis management.
Highlight Relevant Qualifications: If you have certifications or training related to maintenance management, be sure to include these in your application. This could include knowledge of building management systems or safety regulations, which are crucial for the role.
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Showcase Your Technical Skills
Make sure to highlight your experience with mechanical, electrical, and plumbing systems during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasise Leadership Experience
Since the role requires supervisory skills, share examples of how you've successfully led a team in previous positions. Discuss your approach to training and mentoring staff, as well as how you handle conflicts or challenges within a team.
✨Demonstrate Your Customer-Focused Mindset
Accor values a customer-focused approach, so be ready to explain how you've minimised disruptions for guests in past roles. Share specific instances where your actions positively impacted guest satisfaction, especially during maintenance activities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your crisis management skills. Prepare to discuss how you would handle emergency repairs or unexpected maintenance issues, showcasing your ability to work under pressure while ensuring minimal downtime.
