At a Glance
- Tasks: Keep our iconic hotel sparkling clean and assist in creating unforgettable guest experiences.
- Company: Join The Savoy, a legendary luxury hotel with a rich history and vibrant culture.
- Benefits: Earn £15.68 per hour, enjoy exclusive discounts, and access career development opportunities.
- Other info: Flexible shifts and a dynamic work environment await you!
- Why this job: Be part of a team that delivers five-star service and makes lasting memories for guests.
- Qualifications: 1-3 years in hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 15 - 15 £ per hour.
The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality. Our award-winning, colleague-centric culture differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Responsibilities:
- Uphold good housekeeping standards to ensure a safe, clean and pleasant working environment.
- Comply with Health and Safety at Work regulations, especially COSHH and Manual Handling, and attend all training sessions with training logged.
- Maintain personal hygiene and grooming standards.
Your Key Responsibilities & Contribution Will Be:
- Assist in the preparation of operating equipment for functions, inventories and other requirements.
- Wash and polish operating equipment and cooking utensils; examine cleanliness before distribution.
- Empty bins, clear and sort refuse according to hotel policy.
- Thoroughly clean and disinfect areas related to refuse when required.
- Wash, disinfect, degrease, dry and polish floor surfaces, walls, kitchen equipment and other equipment before, during and after service.
- Assist with cleaning of operating equipment during banquet functions or peak periods in back-of-house areas related to outlets.
- Maintain staff facilities clean, including locker rooms.
Qualifications:
- 1-3 years’ experience in the hospitality industry.
- Intermediate communication skills, both written and verbal.
- Ability to work well under pressure in a fast-paced and changing environment.
- Proven organizational skills; able to work independently and meet deadlines with quality results.
- Enthusiastic, positive personality with the ability to build trusting relationships.
- Willing to work on rotating shifts including weekends and public holidays.
- Confident and dynamic speaker, able to communicate and interact effectively with all levels of the organization.
Please note that we value flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet guest and colleague needs.
What’s in it for you?
- Competitive salary, pension, accruing holiday.
- Exclusive discounts at Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Colleague restaurant, interfaith prayer room, Savoy gym and wellness room.
- Laundry services for all colleagues.
- Local discounts for F&B and retail.
Steward (Casual, 0-hour Contract), The Savoy Hotel in London employer: Fairmont Hotels & Resorts
The Savoy Hotel is an exceptional employer, renowned for its commitment to outstanding service excellence and a colleague-centric culture that prioritises employee well-being and growth. With competitive salaries, extensive benefits, and unique opportunities for career development within the Fairmont family, working at The Savoy not only offers a chance to be part of a historic luxury establishment but also provides access to exclusive discounts and a supportive work environment that fosters personal and professional development.
Contact Details:
Fairmont Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Steward (Casual, 0-hour Contract), The Savoy Hotel in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that steward position at The Savoy.
✨Tip Number 2
Prepare for the interview by researching The Savoy's history and values. Show us that you understand what makes this iconic hotel special and how you can contribute to its legacy of outstanding service excellence.
✨Tip Number 3
Practice your communication skills! Since you'll be working in a fast-paced environment, being able to express yourself clearly and confidently is key. We recommend doing mock interviews with friends to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our team at The Savoy.
We think you need these skills to ace Steward (Casual, 0-hour Contract), The Savoy Hotel in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Mention any relevant experiences that highlight your enthusiasm for providing excellent service and creating memorable moments for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Steward position at The Savoy. Highlight your previous experience in similar roles and how it aligns with the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our iconic team!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Steward at The Savoy. Familiarise yourself with their standards of service and the importance of cleanliness and hygiene in a luxury hotel environment. This will show that you're genuinely interested and prepared.
✨Show Off Your Experience
Highlight your previous experience in the hospitality industry. Be ready to discuss specific situations where you've maintained high standards under pressure or worked as part of a team. Use examples that demonstrate your organisational skills and ability to meet deadlines.
✨Communicate Clearly
Since the role requires good communication skills, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle various scenarios, especially in a fast-paced environment. This will help you come across as confident and capable.
✨Embrace Flexibility
The Savoy values flexibility and multi-skilling, so be ready to discuss your willingness to take on different tasks. Share examples of times when you've adapted to changing circumstances or taken on additional responsibilities. This will show that you're a team player who can contribute positively to the workplace.
