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- Tasks: Join our team to handle guest laundry and ensure top-notch service in a luxury environment.
- Company: The Savoy Hotel, an iconic British luxury hotel with a rich history.
- Benefits: Competitive salary, generous holiday, exclusive discounts, and wellness perks.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Enthusiastic, detail-oriented, and able to work under pressure.
- Other info: Opportunities for career development and a supportive colleague-centric culture.
The predicted salary is between 30000 - 37000 £ per year.
The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our awardâwinning, colleagueâcentric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Awards & Recognition
- Top Ten (Big Organisations) â Sunday Times Best Places to Work 2025
- HR in Hospitality Awards 2025:
- Excellence in Employee Experience
- HR Team of the Year
- HR Leader of the Year â awarded to our Director of People & Culture, Sally Webster
- Institute of Hospitality Awards 2025
- Talent Development Team of the Year
Your Purpose Will Be
To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room with guest and colleague laundry, dry cleaning and pressing.
You Will Be Accountable For
- Preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mind set.
- Keeping a clean and tidy work environment at all times.
Your Key Responsibilities & Contribution Will Be
- Collecting, processing and delivering laundry, dry cleaning and pressing for guests.
- Assist with packing/unpacking/room moves for guests.
- To accurately record and charge all items.
- Sewing and garment repairs.
- To operate laundry equipment correctly.
- To assist in controlling linen stocks and linen inventories.
- To accurately process and distribute staff uniforms communicating damage and missing items.
- To ensure all communications with guests are in line with service standards.
- To keep the linen room and equipment clean and tidy at all times.
- Other duties as specified by Housekeeping leadership.
Qualifications
Essential
- The ability to prioritise and organise yourself.
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes.
- Problem solving abilities.
- Attention to detail.
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).
Desirable
- 1 year minimum experience in the Hospitality Industry preferred, and 6 months minimum in laundry.
- Flexibility. Working between Monday to Sunday.
Please note that we believe in flexibility and multiâskilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
- Competitive salary, pension, and life assurance.
- 31â33 days of holiday (including public holidays).
- Cashback for wellbeing/healthcare expenses & Perkbox.
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Free stay at The Savoy after probation.
- Colleague restaurant, interfaith prayer room and wellness room.
- Laundry services for all colleagues.
- Gym access, cycleâtoâwork scheme and Virgin Active membership discount.
- Season ticket loan for commuting.
- Employee assistance program.
- Optician reimbursements, and local discounts for F&B and retail.
Laundry Valet, The Savoy Hotel in London employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice ð€«
We think this is how you could land Laundry Valet, The Savoy Hotel in London
âšTip Number 1
Get to know the Savoy's culture! Research their values and what makes them tick. When you walk into that interview, show them you understand their commitment to outstanding service and how you can contribute to that.
âšTip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of Laundry Valet. We want to hear about your problem-solving skills and how you handle pressure!
âšTip Number 3
Dress the part! First impressions matter, especially in a luxury hotel like the Savoy. Show up looking sharp and professional to reflect the high standards they uphold.
âšTip Number 4
Donât forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Laundry Valet, The Savoy Hotel in London
Some tips for your application ð«¡
Show Your Personality: When you're writing your application, let your warm and enthusiastic personality shine through. We want to see the real you, so donât be afraid to express your passion for hospitality and how you can contribute to our team at The Savoy.
Tailor Your Application: Make sure to tailor your application specifically for the Laundry Valet position. Highlight any relevant experience you have in laundry services or hospitality, and connect it back to how it aligns with our commitment to outstanding service excellence.
Attention to Detail is Key: We love candidates who pay attention to detail! Double-check your application for any typos or errors, and ensure that all your information is accurate. This reflects the high standards we uphold at The Savoy.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to us quickly and efficiently. Plus, youâll find all the info you need about the role and our amazing culture!
How to prepare for a job interview at Fairmont Hotels & Resorts
âšKnow Your Stuff
Before the interview, make sure you understand the role of a Laundry Valet and the specific responsibilities it entails. Familiarise yourself with the hotelâs standards of service and how they apply to laundry operations. This will show your genuine interest in the position and help you answer questions more confidently.
âšShowcase Your Personality
The Savoy values a warm and enthusiastic personality, so let that shine through during your interview. Be friendly and approachable, and donât hesitate to share personal anecdotes that highlight your ability to build trusting relationships with guests and colleagues.
âšDemonstrate Problem-Solving Skills
Prepare examples of how you've handled challenges in previous roles, especially in high-pressure situations. The ability to think on your feet and adapt to changes is crucial in hospitality, so be ready to discuss how youâve successfully navigated similar scenarios.
âšAsk Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or the hotel's approach to guest service. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
