Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the Club Lounge Bar and Restaurant, ensuring top-notch service and guest satisfaction.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Join a dynamic team and create unforgettable experiences in luxury hospitality.
- Qualifications: Experience in a managerial role within a luxury environment is preferred.
- Other info: Flexible work culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West's most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont's world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your Purpose Will Be
The Club Lounge Manager is responsible for the day-to-day overall management of the Club Lounge Bar and Restaurant, ensuring the highest standards of service delivery, food quality, safety, customer satisfaction, and operational profitability, while supporting sustainable hospitality practices.
Responsibilities
- Manage the food and beverage service function of the Club Lounge, ensuring efficient and professional service delivery in line with SOPs.
- Undertake cost-efficient staff scheduling and maintain appropriate service levels according to business demands.
- Lead and develop a specialist team of food and beverage colleagues through effective recruitment, training, and performance management.
- Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control.
- Maintain optimal stock levels, balancing guest satisfaction and financial parameters.
- Continually review and enhance products and services, staying aware of industry trends and competitor offerings.
- Ensure compliance with health and safety regulations, including risk assessments and fire safety procedures.
- Prepare and manage financial reports, forecasts, and budgets as required.
- Foster a positive team spirit and maintain a visible presence for colleagues, guests, members, and management.
- Uphold the highest standards of guest satisfaction and brand consistency.
Note: We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- Proven experience in a Managerial role, ideally within a luxury or high-volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results.
- Excellent reading, writing and oral proficiency in English language.
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount; Fairmont, Raffles, and Accor Hotels (friends and family rates are included); 20% off food and beverage in on-site restaurants.
- Colleague restaurant and being part of The Mere Team – our culture is unique.
- Training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- Opportunity to work with a team of extraordinary people.
Club Lounge Manager in London employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Lounge Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Fairmont Cheshire, The Mere. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for hospitality shine through. Share your experiences and how you can bring that 5-star service vibe to the Club Lounge. Remember, they want to see the real you!
✨Tip Number 3
Research is key! Familiarise yourself with Fairmont Cheshire, The Mere’s offerings and values. Knowing their menu, services, and what makes them unique will help you stand out. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight your relevant experience in luxury hospitality, making it easier for us to see why you’d be a great fit for the Club Lounge Manager role.
We think you need these skills to ace Club Lounge Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional service and creating unforgettable moments for our guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Club Lounge Manager role. Highlight relevant experience in managing food and beverage services and any achievements that demonstrate your ability to exceed targets and enhance guest satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Venue
Before the interview, take some time to research Fairmont Cheshire, The Mere. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their standards of luxury hospitality.
✨Showcase Your Leadership Skills
As a Club Lounge Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, handled conflicts, or improved service delivery. Highlighting these skills will demonstrate your capability to foster a positive team spirit.
✨Understand Financial Management
Since the role involves managing budgets and financial reports, brush up on your financial acumen. Be ready to discuss how you've previously achieved budgetary targets or implemented cost control measures. This will show that you can balance guest satisfaction with financial performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a high-pressure environment. Think about situations where you've had to enhance service quality or deal with customer complaints. Practising these scenarios will help you respond confidently during the interview.
