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- Tasks: Join our team as a Laundry Attendant, ensuring top-notch linen care and supporting hotel operations.
- Company: The Savoy Hotel, a legendary luxury destination with a rich history.
- Benefits: Enjoy competitive pay, exclusive discounts, and access to wellness facilities.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Positive attitude, attention to detail, and ability to work under pressure.
- Other info: Flexible hours and opportunities for skill development in hospitality.
The predicted salary is between 13 - 16 £ per hour.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and a reputation for outstanding service excellence. We pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Your Purpose
To be a key player at the heart of our operation, taking pride in providing a high standard of work in the linen room and the best possible care of linen used in the hotel.
You Will Be Accountable For
- Taking care of the linen room overnight, preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mindset.
- Keeping a clean and tidy work environment at all times.
Your Key Responsibilities & Contribution
- Moving trolleys to prepare the area for the morning shift.
- Separating food and beverage linen.
- Separating linen to be washed internally and externally.
- Returning uniforms to colleagues.
- Collecting guest laundry overnight and carrying out express services when needed.
- Separating dry cleaning from other garments within colleague laundry.
- Keeping accurate records of linen and uniforms.
- Ensuring machines are prepared for the morning shift.
- Other duties as specified by Housekeeping leadership.
Qualifications
Essential
- The ability to prioritise and organise yourself.
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes.
- Problem-solving abilities.
- Attention to detail.
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).
Desirable
- 1 year minimum experience in the hospitality industry preferred, and 6 months minimum in housekeeping.
- Flexibility. Working between Monday to Sunday.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary, pension.
- Accrued holidays.
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Colleague restaurant, interfaith prayer room and wellness room.
- Laundry services for all colleagues.
- Gym access.
- Local discounts for F&B and retail.
Laundry Attendant (0-hour Casual Contract), The Savoy Hotel employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laundry Attendant (0-hour Casual Contract), The Savoy Hotel
✨Tip Number 1
Get to know the Savoy! Research the hotel’s history and values. When you walk in for your interview, you’ll impress them with your knowledge and passion for their iconic brand.
✨Tip Number 2
Show off your personality! The Savoy is all about outstanding service, so let your warm and enthusiastic side shine through during your interactions. A positive attitude can go a long way!
✨Tip Number 3
Be ready to demonstrate your skills on the spot. If they ask about handling laundry or working under pressure, share specific examples from your past experiences that highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Laundry Attendant (0-hour Casual Contract), The Savoy Hotel
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and enthusiastic personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your positive attitude.
Tailor Your Application: Make sure to tailor your application to the Laundry Attendant role. Highlight any relevant experience in hospitality or housekeeping, and mention how your skills align with our commitment to outstanding service excellence.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for The Savoy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team at The Savoy. We can’t wait to hear from you!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Linen!
Before the interview, brush up on your knowledge of laundry processes and linen care. Familiarise yourself with the types of fabrics and how to handle them. This will show that you’re serious about the role and understand the importance of quality in a luxury hotel setting.
✨Show Off Your People Skills
The Savoy values a warm and positive personality, so be ready to share examples of how you've built trusting relationships in previous roles. Think of times when you’ve worked as part of a team or handled guest requests with care and discretion.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you had to think on your feet or adapt to changes quickly. The ability to solve problems efficiently is crucial in a fast-paced environment like The Savoy, so highlight your 'CAN DO' attitude!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain their high standards of service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
