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- Tasks: Keep our luxury resort sparkling clean and maintain 5-star hygiene standards.
- Company: Join Fairmont Cheshire, The Mere, a top luxury destination in the heart of Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Why this job: Be part of a unique team delivering unforgettable experiences in hospitality.
- Qualifications: 1-3 years in hospitality, strong communication skills, and ability to thrive under pressure.
- Other info: Flexible roles with training opportunities and a chance to work with extraordinary people.
The predicted salary is between 20000 - 30000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Your Purpose Will Be To carry out all required duties within the Back of House department and all related areas and ensure 5-star safety and hygiene standards are maintained.
- Maintain high standards of cleanliness and hygiene in all areas, including washing, disinfecting, and polishing equipment, floors, walls, and kitchen areas.
- Comply with Health and Safety regulations, especially COSHH and Manual Handling, and attend all provided training sessions.
- Assist in the preparation and distribution of operating equipment for functions, inventories, and other requirements.
- Empty bins, clear and sort refuse according to hotel policy, and maintain cleanliness of refuse areas.
- Support cleaning efforts during peak periods in back-of-house areas.
- Help maintain cleanliness of staff facilities, including locker rooms.
- Ensure personal hygiene and grooming standards are consistently met.
Please note that we believe in flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues.
Qualifications:
- 1-3 years’ experience in the Hospitality Industry.
- Intermediate communication skills, both written & verbal.
- Able to work well under pressure in fast-paced and changing environment.
- Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
- Willing to work on rotating shifts including weekends and public holidays.
- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
Additional Information:
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique! You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Steward - Club Lounge in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Steward - Club Lounge in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire, The Mere vibe! Spend some time researching their values and culture. When you walk in for your interview, you’ll want to show that you’re not just a fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a mate or in front of the mirror. Focus on how your experience aligns with their need for high standards and teamwork in a fast-paced environment.
✨Tip Number 3
Dress to impress! Since you’re aiming for a 5-star luxury hospitality role, make sure your outfit reflects that. A polished appearance shows you take pride in yourself and the job you’re applying for.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in being part of their extraordinary team!
We think you need these skills to ace Steward - Club Lounge in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any experiences that highlight your love for providing exceptional service and creating memorable moments for guests.
Tailor Your Application: Make sure to customise your application to fit the Steward role at Fairmont Cheshire, The Mere. Highlight relevant skills and experiences that align with our commitment to 5-star service and cleanliness standards.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Stuff
Before the interview, make sure you understand the role of a Steward in a luxury hospitality setting. Familiarise yourself with the specific duties mentioned in the job description, like maintaining cleanliness and hygiene standards. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in the hospitality industry. Think of specific examples where you've maintained high standards or worked under pressure. This will show that you can handle the fast-paced environment at Fairmont Cheshire, The Mere.
✨Communicate Clearly
Since the role requires good communication skills, practice articulating your thoughts clearly. You might be asked about how you would handle certain situations, so prepare to answer confidently and dynamically, showcasing your ability to interact effectively with colleagues and guests.
✨Emphasise Flexibility
Highlight your willingness to be flexible and multi-skilled. Mention any past experiences where you adapted to changing tasks or worked on rotating shifts. This aligns perfectly with the hotel's culture and shows that you're ready to meet the needs of both guests and colleagues.
