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- Tasks: Maintain a pristine spa environment and ensure guests have an exceptional experience.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Join a team dedicated to creating unforgettable moments in luxury hospitality.
- Qualifications: Experience in luxury service and a warm, approachable manner.
- Other info: Be part of a unique culture with excellent career growth potential.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Your Purpose: To support the delivery of an exceptional, luxury spa and wellness experience by maintaining immaculate facilities, anticipating guest needs and ensuring every area of the spa reflects the high standards of Fairmont. The Spa Attendant plays a vital role in creating a calm, welcoming and beautifully presented environment that enhances each guest’s wellbeing journey.
Job Description:
- Maintain all spa, wellness and changing areas to a pristine, 5‑star standard throughout the day
- Ensure towels, robes, amenities and refreshments are replenished and beautifully presented
- Prepare and reset relaxation spaces, thermal areas and poolside to support a seamless guest experience
- Assist guests with lockers, amenities and general facility use in a warm, attentive and discreet manner
- Demonstrate professionalism, consistency and a strong “One Team” approach in line with Fairmont Cheshire, The Mere values
- Observe all Health & Safety regulations while on the premises
- Follow procedures for accident reporting, maintenance faults, fire safety and emergency evacuation
- Complete all required documentation accurately and in line with departmental SOPs
- Maintain the company dress code and present a polished, professional appearance at all times
- Support therapists by preparing treatment rooms when required
- Handle guest enquiries courteously and ensure guests feel welcomed and cared for
- Attend training sessions to enhance skills and support continuous development
- Participate in meetings as required
- Carry out front‑of‑house or back‑of‑house duties as requested by management
- Undertake any additional tasks necessary to support the smooth operation of the spa
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications:
- 6–12 months of experience in a spa, leisure, housekeeping or luxury hospitality environment (preferred)
- Strong understanding of luxury service standards and guest expectations
- Warm, approachable and service‑focused manner
- Excellent attention to detail and pride in maintaining high presentation standards
- Ability to work calmly and efficiently in a fast‑paced environment
- Good communication skills and confidence interacting with guests
- Basic understanding of Health & Safety and cleanliness protocols
- Willingness to undertake training and continuous professional development
- Ability to work as part of a supportive, collaborative team
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Spa Attendant in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Attendant in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire, The Mere vibe! Visit the resort if you can, soak in the atmosphere, and chat with current staff. This will help you understand their luxury service standards and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 3
When you apply, make sure to highlight your experience in luxury settings. Use specific examples of how you've maintained high standards or provided exceptional service. This will set you apart from the crowd!
✨Tip Number 4
Don’t forget to check out our website for the latest job openings! Applying directly through us not only shows your enthusiasm but also gives you a better chance of landing that dream role as a Spa Attendant.
We think you need these skills to ace Spa Attendant in Knutsford
Some tips for your application 🫡
Show Your Passion for Luxury Service: When writing your application, let us see your enthusiasm for providing top-notch service. Share any experiences where you went above and beyond to make someone’s day special – it really helps us understand your commitment to luxury hospitality.
Be Detail-Oriented: We love candidates who pay attention to the little things! Make sure your application is free from typos and errors. Highlight your experience in maintaining high standards, as this is crucial for a Spa Attendant role at Fairmont Cheshire, The Mere.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We want to see how you fit into our team and contribute to our exceptional spa experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our extraordinary team!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know the Spa Inside Out
Before your interview, take some time to research Fairmont Cheshire, The Mere and its spa offerings. Familiarise yourself with their services, facilities, and the overall guest experience they aim to provide. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to maintaining their high standards.
✨Showcase Your Service Skills
As a Spa Attendant, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your warm, approachable manner and how you’ve handled guest enquiries or resolved issues. This will show that you understand the importance of creating a welcoming environment.
✨Emphasise Attention to Detail
In luxury hospitality, every detail matters. Be ready to discuss how you maintain high presentation standards in your work. You might want to share specific instances where your attention to detail made a difference, whether it was in cleanliness, organisation, or enhancing the guest experience.
✨Demonstrate Team Spirit
The role requires a strong 'One Team' approach, so be prepared to talk about your experience working collaboratively. Share examples of how you’ve supported colleagues in previous roles, especially in fast-paced environments. This will show that you’re not just focused on your tasks but also on contributing to the team’s success.
