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- Tasks: Ensure safety for guests and staff while managing security operations.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Join a unique team and make a real impact on guest experiences.
- Qualifications: 2 years of relevant experience and SIA licence required.
The predicted salary is between 30000 - 40000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Purpose
This position is responsible for ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.
Responsibilities
- Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
- Disseminate all information by the Management to team members
- Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
- Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
- Control and direct all emergency personnel traffic in response to various unforeseen scenarios
- Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
- Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for; Pocket books, Security Desk Occurrence Book, Gate Passes and Security Passes, Keys and Key Registers, Post allocation for hotel and External Security
- Record all activities involving the Department in the Daily Security Report
- Provide security coverage for VIP guests
- Update General Manager on all matters of security interest affecting the Hotel and the Department
- Always be on-call, including off-duty hours, for any emergency that may arise
- Manage your team and prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Qualifications
- Secondary / High school education or equivalent experience
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
- Minimum 2 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- This role requires an SIA licence and the successful candidate will be subject to a satisfactory DBS check in line with hotel security standards.
- Relevant experience in a similar capacity within a hotel or facilities management environment.
- Highly organized and self-motivated, with the ability to manage multiple priorities and maintain strong attention to detail.
- Maintains a professional appearance and demeanour consistent with brand standards.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Benefits
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Security Manager in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Manager in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in security roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re nearby, pop into Fairmont Cheshire, The Mere and ask to speak with someone from the management team. A face-to-face interaction can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of hotel security protocols and emergency procedures. We want to see that you’re not just qualified but also genuinely interested in keeping our guests safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our extraordinary team at Fairmont Cheshire, The Mere.
We think you need these skills to ace Security Manager in Knutsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Manager role. Highlight your relevant experience, especially in hotel security or facilities management, and don’t forget to mention any certifications you have that are relevant to the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Fairmont Cheshire, The Mere. Share specific examples of how you've ensured safety and security in previous roles.
Show Off Your Attention to Detail: As a Security Manager, attention to detail is key. In your application, make sure to demonstrate this quality by being clear and concise. Double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our amazing team culture!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Security Basics
Brush up on your knowledge of security protocols, emergency procedures, and surveillance equipment. Being able to discuss these topics confidently will show that you’re not just qualified but also genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Security Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. This will demonstrate your ability to train and motivate others effectively.
✨Understand the Hotel Environment
Familiarise yourself with Fairmont Cheshire, The Mere and its unique offerings. Knowing about their luxury services and guest expectations will help you tailor your answers to align with their standards of excellence.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security breaches or emergencies. Practice your responses to these scenarios, focusing on your decision-making process and how you would ensure the safety of guests and staff.