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- Tasks: Create a luxurious environment by ensuring guest rooms are immaculate and welcoming.
- Company: Join Fairmont Cheshire, The Mere, a top luxury destination in the heart of Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Be part of a team that delivers unforgettable experiences in luxury hospitality.
- Qualifications: Experience in housekeeping, strong attention to detail, and a passion for guest satisfaction.
- Other info: Work with extraordinary people in a unique culture focused on excellence.
The predicted salary is between 20000 - 30000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Overview
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your Purpose
To create an immaculate, serene, and luxurious environment that reflects the elegance and heritage of Fairmont Cheshire, The Mere. The Room Attendant ensures every guest room is presented to the highest standard of cleanliness, comfort, and attention to detail, transforming each stay into a memorable Fairmont experience. Through precision, pride, and a commitment to excellence, this role supports the hotel’s reputation for exceptional luxury hospitality.
Job Description and Responsibilities
- Prepare and service guest rooms to Fairmont’s exacting luxury standards
- Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
- Replenish linens, towels, and guest supplies with care and consistency
- Report maintenance issues promptly, ensuring rooms remain in perfect condition
- Handle guest belongings and privacy with the utmost respect and discretion
- Support VIP room preparations, ensuring personalised touches and flawless presentation
- Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
- Respond to guest requests with warmth, professionalism, and a guest-first mindset
- Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
- Follow all cleaning procedures, including deep-cleaning schedules and brand standards
- Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
- Participate in daily briefings and training sessions to stay aligned with service expectations
- Support lost-and-found procedures with accuracy and confidentiality
- Contribute to a positive, respectful, and team-focused working environment
- Uphold Fairmont grooming, communication, and service standards at all times
Qualifications
- 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment
- Strong attention to detail and pride in delivering exceptional standards
- Understanding of cleaning procedures, hygiene standards, and room presentation
- Knowledge of UK health & safety regulations, including COSHH (training can be provided)
- Ability to work independently and as part of a team
- Good time-management skills and the ability to prioritise tasks
- Professional, courteous, and guest-focused attitude
- Physical ability to meet the demands of the role, including manual handling
- A passion for luxury hospitality and creating memorable guest experiences
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Room Attendant (Nights) in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant (Nights) in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire, The Mere vibe! Before your interview, check out their website and social media. Understanding their luxury standards and guest-first mindset will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and how you've maintained high standards in previous jobs. We want to see that pride in your work!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look polished and professional. This reflects your understanding of the luxury hospitality environment and sets the tone for how you’ll represent Fairmont.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Room Attendant (Nights) in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! We want to see how you can contribute to creating unforgettable experiences for our guests at Fairmont Cheshire, The Mere.
Highlight Your Attention to Detail: As a Room Attendant, attention to detail is key. Make sure to mention any previous experience where you’ve demonstrated this skill, whether it’s in housekeeping or another role. We appreciate candidates who take pride in their work!
Be Professional and Courteous: Your written application should reflect the professionalism we uphold at Fairmont. Use a polite tone and ensure your spelling and grammar are spot on. This is your chance to make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know the Company Inside Out
Before your interview, take some time to research Fairmont Cheshire, The Mere. Understand their values, what makes them stand out in luxury hospitality, and their commitment to exceptional service. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples from your past experience where you demonstrated this skill, whether it was through maintaining cleanliness or ensuring guest satisfaction. Be ready to discuss how you can uphold the high standards expected at Fairmont.
✨Practice Your Guest-First Mindset
During the interview, emphasise your guest-focused attitude. Think of scenarios where you went above and beyond for guests in previous roles. This will highlight your commitment to creating memorable experiences, which is key for a position in luxury hospitality.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and career goals.
