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- Tasks: Create a luxurious environment by ensuring guest rooms are immaculate and welcoming.
- Company: Fairmont Cheshire, The Mere - a distinguished luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Join a passionate team and create unforgettable experiences for guests in a stunning setting.
- Qualifications: Experience in housekeeping, strong attention to detail, and a passion for luxury hospitality.
- Other info: Be part of a unique culture with excellent career growth and a supportive team.
The predicted salary is between 20000 - 28000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Overview
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your Purpose
To create an immaculate, serene, and luxurious environment that reflects the elegance and heritage of Fairmont Cheshire, The Mere. The Room Attendant ensures every guest room is presented to the highest standard of cleanliness, comfort, and attention to detail, transforming each stay into a memorable Fairmont experience. Through precision, pride, and a commitment to excellence, this role supports the hotel’s reputation for exceptional luxury hospitality.
Job Description and Responsibilities
- Prepare and service guest rooms to Fairmont’s exacting luxury standards
- Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
- Replenish linens, towels, and guest supplies with care and consistency
- Report maintenance issues promptly, ensuring rooms remain in perfect condition
- Handle guest belongings and privacy with the utmost respect and discretion
- Support VIP room preparations, ensuring personalised touches and flawless presentation
- Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
- Respond to guest requests with warmth, professionalism, and a guest-first mindset
- Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
- Follow all cleaning procedures, including deep-cleaning schedules and brand standards
- Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
- Participate in daily briefings and training sessions to stay aligned with service expectations
- Support lost-and-found procedures with accuracy and confidentiality
- Contribute to a positive, respectful, and team-focused working environment
- Uphold Fairmont grooming, communication, and service standards at all times
Qualifications
- 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment
- Strong attention to detail and pride in delivering exceptional standards
- Understanding of cleaning procedures, hygiene standards, and room presentation
- Knowledge of UK health & safety regulations, including COSHH (training can be provided)
- Ability to work independently and as part of a team
- Good time-management skills and the ability to prioritise tasks
- Professional, courteous, and guest-focused attitude
- Physical ability to meet the demands of the role, including manual handling
- A passion for luxury hospitality and creating memorable guest experiences
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Room Attendant in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire, The Mere vibe! Before your interview, check out their website and social media. Understanding their luxury standards and guest-first mindset will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and how you've maintained high standards in previous jobs. We want to see that pride in your work!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look polished and professional. This reflects your understanding of the luxury hospitality environment and sets the tone for how you’ll represent Fairmont.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Room Attendant in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for luxury hospitality shine through! Share any experiences that highlight your commitment to creating memorable guest experiences, as this is what we value at Fairmont Cheshire, The Mere.
Attention to Detail is Key: Make sure to emphasise your strong attention to detail in your application. We want to know how you ensure impeccable cleanliness and presentation in your previous roles, as this aligns perfectly with our high standards.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Room Attendant role. Mention your understanding of cleaning procedures and hygiene standards, as these are crucial for us.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Fairmont Cheshire, The Mere!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Fairmont Cheshire, The Mere. Understand their values, what makes them stand out in luxury hospitality, and their commitment to exceptional service. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples from your past experience where you demonstrated this skill, whether it was through maintaining cleanliness or ensuring guest satisfaction. Be ready to discuss how you can uphold the high standards expected at Fairmont.
✨Practice Your Guest-Focused Mindset
During the interview, emphasise your ability to respond to guest requests with warmth and professionalism. Think of scenarios where you went above and beyond for guests in previous roles. This will highlight your commitment to creating memorable experiences, which is key for this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they measure success in the Room Attendant role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
