At a Glance
- Tasks: Manage the Banqueting department, ensuring top-notch service and guest satisfaction.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Be part of a unique culture with excellent career growth potential.
- Why this job: Join a dynamic team and create unforgettable experiences in luxury hospitality.
- Qualifications: Supervisory experience in hospitality and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world‑renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world‑class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5‑star luxury hospitality.
Your Purpose Will Be
The Meetings & Events Night Manager is responsible for the day‑to‑day management of the Banqueting department, through evenings into the early hours. This includes ensuring the highest standards of service delivery, food quality, safety, customer satisfaction, and operational profitability, while supporting sustainable hospitality practices.
Job Description
- Be a visual presence in the Meetings and Events department.
- Run the shift and allocate daily roles to team members.
- Represent the department in any meeting.
- Ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
- Maintain the cleanliness of all areas to detailed standards.
- Maintain operational stock levels and order as required.
- Communicate correctly and professionally with all colleagues.
- Remain guest focused and ensure the rest of the team does the same.
- Be precise when taking and executing orders from guests.
- Handle any issue/complaints appropriately and inform the Banqueting Manager of the issue and any action taken.
- Take all opportunities to up‑sell and create sales daily with all staff on duty.
- Be aware of the daily and upcoming business for the department and the resort as a whole.
- Be accountable for all monies and financial payments while on shift.
- Hold pre‑shift meetings before every shift.
- Be familiar with the menus, wine list & bar menu.
Qualifications
- Proven experience in a Supervisory role, ideally within a luxury or high‑volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 1 year of relevant experience in a similar capacity with proven records in delivering results.
- Excellent reading, writing and oral proficiency in English language.
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on‑site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique.
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of extraordinary people.
Meetings & Events Night Manager in Knutsford employer: Fairmont Hotels & Resorts
Fairmont Cheshire, The Mere is an exceptional employer that offers a unique blend of luxury hospitality and a supportive work culture in the picturesque setting of Knutsford, Cheshire. Employees enjoy exclusive discounts, competitive salaries, and extensive training and development opportunities, all while being part of a dedicated team committed to delivering unforgettable experiences. With a focus on sustainability and excellence, working here means being part of a prestigious brand that values its staff and fosters personal and professional growth.
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events Night Manager in Knutsford
✨Tip Number 1
Get to know the venue! Familiarise yourself with Fairmont Cheshire, The Mere and its offerings. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider info and possibly a referral.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in managing events and how you handle challenges. Confidence is key when you're face-to-face with hiring managers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fairmont team.
We think you need these skills to ace Meetings & Events Night Manager in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional service and creating unforgettable moments for our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Meetings & Events Night Manager role. Highlight relevant experience in supervisory roles and any specific achievements that demonstrate your ability to manage a team and deliver results in a luxury environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Fairmont Cheshire, The Mere.
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Venue
Before the interview, take some time to research Fairmont Cheshire, The Mere. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Meetings & Events Night Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards.
✨Be Guest-Focused
Emphasise your commitment to exceptional customer service. Think of specific instances where you went above and beyond for a guest or handled complaints effectively. This will demonstrate that you understand the importance of guest satisfaction in a luxury environment.
✨Prepare for Operational Questions
Expect questions about managing shifts, maintaining cleanliness, and handling financial transactions. Brush up on your knowledge of operational procedures and be ready to discuss how you would ensure smooth operations during busy events.
