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- Tasks: Lead and manage all banquet and event operations for a luxury resort.
- Company: Fairmont Cheshire, The Mere - a top luxury destination in Cheshire.
- Benefits: Exclusive discounts, competitive salary, training opportunities, and 28 days holiday.
- Other info: Flexible role with opportunities for growth and development.
- Why this job: Join a dynamic team and create unforgettable experiences in a stunning environment.
- Qualifications: Proven managerial experience in hospitality, ideally in luxury settings.
The predicted salary is between 30000 - 40000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Purpose
The Banqueting Manager oversees all banquet, event, and conference operations, ensuring exceptional service, adherence to brand standards, and strong departmental performance. Working closely with Sales, Culinary, Food & Beverage, and Maintenance teams, this role ensures seamless planning, coordination, and delivery of memorable events. The position leads and develops the banqueting team, driving service excellence, operational efficiency, and continuous improvement. Responsibilities include financial oversight, inventory control, and effective resource management to maximise revenue and guest satisfaction.
Job Description
- Lead all Banqueting food and beverage operations, ensuring flawless service and alignment with Fairmont standards.
- Develop and maintain departmental SOPs to ensure consistency, efficiency, and exceptional guest experiences.
- Oversee daily operations with strong floor presence, supporting colleagues and engaging with guests and members.
- Create effective staffing schedules that balance business needs, colleague wellbeing, and financial targets.
- Recruit, train, and develop a talented Banqueting team, fostering a culture of excellence and continuous growth.
- Manage stock, costs, and revenue performance to achieve departmental financial objectives.
- Review products, services, and guest feedback to drive continuous improvement and innovation.
- Monitor industry trends and competitor activity to inform departmental strategy.
- Support forecasting, payroll planning, and financial reporting in line with hotel standards.
- Ensure full compliance with health, safety, hygiene, and statutory requirements, including risk assessments and fire procedures.
- Maintain a safe, immaculate, and well-presented environment across all Banqueting areas.
- Lead by example, nurturing a strong team spirit and upholding Fairmont values in all interactions.
Qualifications
- Proven experience in a Managerial role, ideally within a luxury or high-volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results.
- Excellent reading, writing and oral proficiency in English language.
Notes
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Benefits
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And you will get to work with a team of extraordinary people.
Meetings and Events Operations Manager in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings and Events Operations Manager in Knutsford
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Fairmont or similar venues. Attend local events or join online groups to connect with potential colleagues and get insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable moments for guests in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Fairmont Cheshire, The Mere, and express your interest in working with them. A friendly email can go a long way in making a great first impression.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in luxury hospitality and event management. This knowledge will not only help you in interviews but also show that you're committed to continuous improvement, just like Fairmont values.
We think you need these skills to ace Meetings and Events Operations Manager in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional service and creating unforgettable moments for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Meetings and Events Operations Manager role. Highlight relevant experiences and skills that match the job description, especially in managing banqueting operations and leading teams.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Fairmont Cheshire, The Mere.
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Venue
Before the interview, take some time to research Fairmont Cheshire, The Mere. Familiarise yourself with its history, values, and the luxury services it offers. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Meetings and Events Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed events, or improved service standards. Be ready to discuss how you foster a culture of excellence and continuous growth.
✨Understand Financial Management
Since financial oversight is a key responsibility, brush up on your knowledge of budgeting, inventory control, and revenue management. Be prepared to discuss how you've managed costs and maximised revenue in previous roles, as this will be crucial for the position.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team and the overall success of Fairmont Cheshire.