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- Tasks: Create a luxurious environment by ensuring impeccable cleanliness and presentation of guest rooms.
- Company: Join Fairmont Cheshire, The Mere, a top luxury destination in the heart of Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Work with extraordinary people in a unique and supportive culture.
- Why this job: Be part of a team that creates unforgettable experiences in luxury hospitality.
- Qualifications: 1 year of housekeeping experience and a passion for exceptional service.
The predicted salary is between 20000 - 25000 £ per year.
Company Overview
Fairmont Cheshire, The Mere is one of the North West's most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont's world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your Purpose Will Be
To create an immaculate, serene, and luxurious environment that reflects the elegance and heritage of Fairmont Cheshire, The Mere. The Room Attendant ensures every guest room is presented to the highest standard of cleanliness, comfort, and attention to detail, transforming each stay into a memorable Fairmont experience. Through precision, pride, and a commitment to excellence, this role supports the hotel's reputation for exceptional luxury hospitality.
Job Description
- Prepare and service guest rooms to Fairmont's exacting luxury standards
- Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
- Replenish linens, towels, and guest supplies with care and consistency
- Report maintenance issues promptly, ensuring rooms remain in perfect condition
- Handle guest belongings and privacy with the utmost respect and discretion
- Support VIP room preparations, ensuring personalised touches and flawless presentation
- Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
- Respond to guest requests with warmth, professionalism, and a guest-first mindset
- Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
- Follow all cleaning procedures, including deep-cleaning schedules and brand standards
- Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
- Participate in daily briefings and training sessions to stay aligned with service expectations
- Support lost-and-found procedures with accuracy and confidentiality
- Contribute to a positive, respectful, and team-focused working environment
- Uphold Fairmont grooming, communication, and service standards at all times
Qualifications
- 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment
- Strong attention to detail and pride in delivering exceptional standards
- Understanding of cleaning procedures, hygiene standards, and room presentation
- Knowledge of UK health & safety regulations, including COSHH (training can be provided)
- Ability to work independently and as part of a team
- Good time-management skills and the ability to prioritise tasks
- Professional, courteous, and guest-focused attitude
- Physical ability to meet the demands of the role, including manual handling
- A passion for luxury hospitality and creating memorable guest experiences
Benefits
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Housekeeping Attendant Full-Time in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant Full-Time in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire, The Mere vibe! Familiarise yourself with their luxury standards and unique offerings. This way, when you chat with them, you can show off your knowledge and passion for creating unforgettable guest experiences.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can give you insider tips about the company culture and what it takes to shine in the housekeeping role.
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping and luxury service. Think about how you can demonstrate your attention to detail and commitment to excellence through real-life examples.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our extraordinary team.
We think you need these skills to ace Housekeeping Attendant Full-Time in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for luxury hospitality shine through! We want to see how you can create memorable experiences for our guests, so share any relevant stories or experiences that highlight your passion.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your formatting is neat. We appreciate candidates who take pride in their work, just like we do!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your housekeeping experience and how it aligns with our luxury standards at Fairmont Cheshire, The Mere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our extraordinary team!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Stuff
Before the interview, make sure you understand Fairmont's values and what luxury hospitality means to them. Familiarise yourself with their standards of cleanliness and guest service, as this will show your commitment to upholding their reputation.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss specific examples from your past experience where your attention to detail made a difference. Whether it’s how you organised a cleaning schedule or personalised a guest's room, these stories will highlight your fit for the role.
✨Emphasise Teamwork
Since this role involves collaborating with various departments, share experiences that demonstrate your ability to work well in a team. Talk about how you’ve supported colleagues in the past and contributed to a positive working environment.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Inquire about their training programmes or how they maintain their high standards of service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.