At a Glance
- Tasks: Keep our luxury resort spotless and organised behind the scenes.
- Company: Join Fairmont Cheshire, a top-notch luxury destination in North-West England.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Why this job: Be part of a unique team delivering exceptional hospitality experiences.
- Qualifications: Experience in cleaning or back-of-house roles preferred; training provided.
- Other info: Great opportunities for training and career growth in a fast-paced environment.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations, located on-site in Knutsford, Cheshire, North-West England. The resort offers guests a luxurious escape with world-class spa experiences, exceptional dining, and outstanding leisure facilities, delivering the very best in 5-star hospitality.
Your Purpose Will Be To support the seamless behind-the-scenes operation of Fairmont Cheshire The Mere by maintaining immaculate cleanliness, organisation, and efficiency across all back‑of‑house areas. The Back of House Attendant ensures that kitchens, stewarding zones, corridors, and operational spaces reflect the same level of care and excellence as guest‑facing areas. Through precision, reliability, and a commitment to luxury service standards, this role plays a vital part in delivering the Fairmont experience.
Responsibilities
- Maintain exceptional cleanliness across all back‑of‑house areas, including kitchens, corridors, and storage spaces.
- Support the stewarding and culinary teams by ensuring equipment, utensils, and service items are cleaned and stored correctly.
- Operate dishwashing and cleaning equipment safely and in accordance with hotel procedures.
- Ensure waste disposal and recycling processes are followed to Fairmont and environmental standards.
- Replenish cleaning supplies, chemicals, and equipment to support smooth daily operations.
- Assist with the organisation of storage areas, ensuring items are labelled, accessible, and neatly maintained.
- Report maintenance issues promptly to ensure all equipment and facilities remain in excellent condition.
- Support deep‑cleaning schedules for kitchens, BOH corridors, and operational zones.
- Follow all health, safety, and hygiene procedures including COSHH, manual handling, and PPE requirements.
- Collaborate with culinary, stewarding, and F&B teams to ensure smooth service flow.
- Respond to operational requests quickly to support peak service periods.
- Maintain a professional and positive attitude while working in a fast‑paced environment.
- Participate in daily briefings and training sessions to stay aligned with service expectations.
- Uphold Fairmont grooming and conduct standards at all times, even in non‑guest‑facing areas.
Qualifications
- 1 year of experience in cleaning, stewarding, or back‑of‑house roles, ideally within a hotel or hospitality environment.
- Strong understanding of hygiene and cleaning standards.
- Knowledge of UK health & safety regulations including COSHH (training provided if needed).
- Ability to work efficiently in a fast‑paced environment.
- Good organisational and time‑management skills.
- Ability to work independently and as part of a team.
- Professional, reliable, and positive attitude.
- Physical ability to meet the demands of the role including manual handling.
- A commitment to supporting luxury hospitality standards.
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount, Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Being part of The Mere Team – our culture is unique! You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And you will get to work with a team of EXTRAORDINARY people.
Back of House Attendant in Knutsford employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back of House Attendant in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire vibe! Before your interview, check out their website and social media. Understanding their culture and values will help you connect with the team and show that you're genuinely interested in being part of their extraordinary crew.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to cleaning and hospitality. Prepare some examples from your past experiences that highlight your skills in maintaining cleanliness and supporting teams. This will help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress to impress! Even though this role is back of house, showing up in smart attire demonstrates your professionalism and respect for the interview process. Plus, it sets a positive tone for your potential future at Fairmont Cheshire.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your enthusiasm for the role. And remember, applying through our website gives you a better chance to stand out!
We think you need these skills to ace Back of House Attendant in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any experiences that highlight your commitment to providing exceptional service, even if they’re not directly related to cleaning or back-of-house roles.
Be Specific About Your Experience: We want to know what you've done in previous roles! Mention specific tasks you’ve handled, like maintaining cleanliness or supporting kitchen operations. This helps us understand how your skills align with our needs at Fairmont Cheshire.
Highlight Your Team Spirit: Since collaboration is key in our fast-paced environment, make sure to mention your ability to work well with others. Share examples of how you’ve supported your team in past jobs, especially during busy periods.
Follow Our Application Process: To make things easier for both of us, apply through our website. It’s straightforward and ensures your application gets to the right place. Plus, it shows you’re keen on joining our team at Fairmont Cheshire!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Back of House Attendant. Familiarise yourself with the specific tasks mentioned in the job description, like maintaining cleanliness and supporting the culinary teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in cleaning or back-of-house roles. Prepare examples that highlight your understanding of hygiene standards and your ability to work efficiently in a fast-paced environment. This will show the interviewer that you have the practical skills needed for the job.
✨Emphasise Teamwork and Communication
Since this role involves collaborating with various teams, be prepared to talk about your teamwork skills. Share instances where you've worked well with others, especially in high-pressure situations. This will illustrate your ability to contribute positively to the Fairmont team.
✨Dress the Part and Stay Professional
Even though the role is back-of-house, it's important to maintain a professional appearance during the interview. Dress smartly and ensure you convey a positive attitude. This reflects your commitment to the luxury service standards that Fairmont upholds, even in non-guest-facing areas.