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- Tasks: Coordinate room service requests and ensure guests have an exceptional dining experience.
- Company: Luxury 5-star hotel in Greater London with a focus on excellence.
- Benefits: Competitive salary, great benefits, and career development opportunities.
- Why this job: Join a prestigious hotel and elevate guest experiences in a vibrant environment.
- Qualifications: Excellent communication skills and prior customer service experience.
- Other info: Dynamic role with potential for growth in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in Greater London is seeking an In Room Dining (IRD) Coordinator to coordinate service requests for the Room Service department. Candidates should have excellent communication skills and customer service experience.
Responsibilities include:
- Taking guest orders
- Assisting the IRD manager
- Ensuring high guest satisfaction
Competitive salary, benefits, and opportunities for career development are offered.
In-Room Dining Concierge - Luxury 5-Star Hotel employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Room Dining Concierge - Luxury 5-Star Hotel
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your communication skills and how you've made guests feel special in the past.
✨Tip Number 3
Research the hotel! Knowing the ins and outs of the luxury hotel you're applying to can set you apart. Mention specific services or values they uphold during your interview to show you're genuinely interested.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the In-Room Dining Concierge position. Plus, it shows you're serious about joining our team!
We think you need these skills to ace In-Room Dining Concierge - Luxury 5-Star Hotel
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about coordinating service requests, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively interact with guests and team members.
Customer Service Experience is Key: We want to see your customer service experience shine through in your application. Share specific examples of how you've gone above and beyond for guests in previous roles, as this will show us you're a perfect fit for our luxury hotel environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the In-Room Dining Concierge position. Mention relevant experiences and skills that align with the job description to catch our attention.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know the Menu Inside Out
Familiarise yourself with the hotel's menu and any special offerings. Being able to discuss dishes, ingredients, and pairings confidently will impress the interviewers and show your commitment to providing excellent service.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with guests in previous roles. Highlight situations where you resolved issues or enhanced guest experiences, as this is crucial for an In-Room Dining Concierge.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Share these stories during the interview to illustrate your dedication to high guest satisfaction, which is key in a luxury hotel environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's approach to guest service and the role's expectations. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.
